The staff at this hotel are all amazing. The restaurants and shops on the property and good and convenient. The room I had was quite decent - fairly comfortable, fairly modern. The big issue was that if you have a nice (more expensive) river view, you also get the sounds of the river and surrounding nightlife. That's not such an issue. Except that for some reason people amplify music right out front of the building well past midnight. Even if you're on one of the highest floors, it will still sound like it's just outside your window. The glorious glass sliding doors that let in light and air do not block the obnoxiousness coming up from ground/valet level.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Letonya
Letonya,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月16日
Disappointed
Nice view of the room that's about it. Food service in the market was slow. We stayed on the 5th floor. Called the front desk twice during our stay to inform the ice machine wasn't working. They told us they would let engineering know. Still not fixed when we left. Checkin was very slow and backed up. Probably wouldn't stay again for the price.
Adam
Adam,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月14日
Rooms smelled of mold. Hot water took an extraordinary amount of time to get to us. Soap bottle in shower was empty.
First level restaurants were good. Nice variety of options.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
jorge enrique
jorge enrique,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
aaron
aaron,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Cheryl
Cheryl,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月10日
Beautiful venue
Beautiful hotel
The entire hotel lost water Saturday night/Sunday morning. The water returned to my room at 7:20am. Sadly I missed an important meeting in St Augustine. I left hotel Sunday afternoon and booked a room closer to my rescheduled meeting Monday morning. I asked front desk if there was any credits for stay and they said it was an emergency situation and no.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月5日
Self Service
Beautiful hotel and my room was comfortable. I had 2 issues. 1)The mini refrigerator did not keep my groceries cold. I had brought a few dietary items with me. I ended up putting them in the ice bucket. They were cold but wet. The other issue was the check in. I did not realize parking was not included. I drove in circles before going into the garage that was actually the $37 a day parking. There was no bag service. The front was so congested you co9uld not even drive through. No cart to bring my luggage in with. It took 2 trips. It was the same at check out. I hauled my luggage across the street in 2 trips to the parking garage. I stayed at the double tree the weekend before and it was not as fancy, but the service was much better, and they were much more accommodating,
Anna
Anna,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月4日
The room was very nice overlooking the river. But
Sheila
Sheila,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
John
John,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月2日
Great place
Very comfortable and nice hotel super restaurants and a great coffee shop
Doormen incredibly friendly and very helpful
I would 100% recommend the hotel
Marshall
Marshall,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Anzie
Anzie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Impressive
It’s like it’s own little city ! Awesome
michael
michael,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月19日
Nice hotel
All good except for the transfer seat for disabled guests was not working at the pool. Was ssd not to be able to swim.
Nova bossa educ
Nova bossa educ,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月12日
Came for Jet vs. jaguars game wasn’t impressed and no electric car accommodations
Kevin
Kevin,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Agnieszka
Agnieszka,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月5日
Over priced
Carpet was not clean. Bathroom floor stick most likely not mopped.common areas were nice. As for the rooms not very nice. No coffee offered in lobby. 30$ a night parking was not mentioned when reservation was made. Other than location I would stay here again.