Good overnight stop. Glad the hot tub was working. Need to fix the door to the workout room, it hits the floor and squeals loudly.
Nicholas
Nicholas,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月10日
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Xiaodong
Xiaodong,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月10日
One night stay at Holiday Inn, Liverpool
I booked this one night stay on Hotels.com and requested a room with a hot tub as this was the picture displayed on website. When we arrived we were given a Jr Suite but no hot tub. We were told we could not get a room with hot tub on Hotels.com because it had to be booked through the hotel instead. This was never told to us and Hotels.com needs to take down the picture of the hotel room with the hot tub, which we paid extra for as this room cannot be booked through them as shown. Our room was not refundable so could not cancel and rebook.
Room was large but needed some updates. It was very cold and damp when we arrived in the room but even though we turned the heat up, it never got warmer. Apparently the temperature in the room is regulated so you cannot get it any warmer than management wants it to be. The TV in the room was very small and if your in bed, you can barely see it as the contrast was very dark. The channel controller would not work unless we got up and stood next to the TV and even then it was difficult to change channels. Frustrating! Shower was nice but it took about 5 minutes to get it where it was hot enough to get in. We got the Breakfast Buffet the next morning but was disappointed by the cold food that should have been hot. We did not use the restaurant. The staff was polite and apologized for our inconvenience but from the start to finish was not happy with a room we paid over $200.00 a night for.
Will not stay again.
Deborah
Deborah,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月18日
Don’t book online Book direct
Nice hotel. We booked a suite with a full kitchen for a family event. We were supposed to also get a bottle of wine. We paid extra for the room. When I checked in I was told because I booked online I couldn’t get the room. That I need the call the hotel direct next time. My cousin booked direct and got a free upgrade to the suite we booked with the wine. Restaurant was awesome.
Ben
Ben,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
Nikolay
Nikolay,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
It was all right
Dennis B.
Dennis B.,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Excellent service and hotel
Janet
Janet,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月5日
Stayed at this hotel before going to a concert. Super easy check in and out, clean room and friendly staff. Would stay here again!
Sarah
Sarah,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年10月3日
The hotel price change when I arrived there and it was too expensive for what they have to offer.
Claudine
Claudine,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
It was fantastic!
Lisa
Lisa,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月30日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
Great hotel and friendly staff!!!
Kori
Kori,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Shaneisha
Shaneisha,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月24日
Excellent clean hotel good breakfast
Deanna
Deanna,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年9月23日
The property was nice. The pool and suana good use a nice upgrade.
Lanessa
Lanessa,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Clean facilities with great location
Kenneth
Kenneth,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月21日
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月19日
ROBERT
ROBERT,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月16日
Kelsey
Kelsey,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月15日
Price has increased drastically over the last few years and the hotel itself has gone downhill. No breakfast for the high price of rooms, internet did not work, hotel phones did not work. Not worth the price to stay here anymore