Our room would have been better, however upon arrival to our room we noticed very little toiletries, such as hand soap and lotion. There was also a small amount of what looked like mold on the bottom of the ice can lid. Finally my youngest daughter noticed that there was a very inappropriate stain on one of the chairs in front of the window. We expected better quality for the type of hotel this was.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Kalyani
Kalyani,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Alicia
Alicia,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月10日
Cheap, run-down, motel-like rooms
Toilet leaking upon first entry. Shower water pressure 2 out of 10. Front desk women were not friendly and not accommodating to allow us to change rooms. Had to leave and find another hotel due to evacuation from Hurricane Milton. Actually refused to waive the cancellation fee. No compassion for our family’s circumstances. On a brighter note, the valet workers were incredible. Thank you, Jason and Dane.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
jonathan
jonathan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月1日
Absolutely lovely facility aside from my room. There was a pronounced musty smell in my room despite running the AC at a low temp to reduce it. Other guest rooms I visited did not have this odor. The views are SPECTACULAR and the room service was outstanding. (I had the burger, twice!) The ferry was docked very near to the hotel, at the Conference Center.
Staff was very friendly and professional as well.
Speaking as a woman traveling solo, I felt incredibly safe staying here.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
amy
amy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Erin
Erin,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月26日
???
Cheryl
Cheryl,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月25日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月24日
Anniversary Trip
Overall 3-night stay was fine. Had to ask for towels & toiletries, no daily maid services. Our view from the 15th floor overlooking the river was amazing! Tryed the breakfast in the restaurant on the 2nd floor, it was average. Disappointing they didn't offer mimosas. Vallet service was good, but unfortunately, always had to wait on our car even after calling down early as requested.
Greg
Greg,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Assume
Jeffrey
Jeffrey,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
william
william,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Julie
Julie,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月12日
It is advisable to think about changing the carpets in hallways and bedrooms.
Giovana
Giovana,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月11日
None
Josh
Josh,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月5日
Keith
Keith,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月4日
Excellent front desk experience, especially Soireese (I hope I spelled her name correctly), who made a special point to greet my daughter and give her a small treat. The staff was welcoming and helpful in ever encounter. A drawback of the hotel’s location off the main drag is limited dining options, but the free ferry was a convenient way to get to restaurants across the river. We also loved watching the huge cargo ships from out hotel room. My family enjoyed our stay.
ASTRID
ASTRID,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Good location. Nice view, quiet.
Mauricio
Mauricio,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
The hotel was excellent. Awesome pool and great service. Nice bar to sit down and have a drink at.
BARRY
BARRY,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
This property was spectacular , everyone was really nice . There was one guy at the front desk my daughter stated that got an attitude with her asking about the pool . But everyone else was really sweet , the waitress at dinner , the lady that gave out the cookies and candy in the evenings . I do feel there needs to be ground rules with the valet fighting over tips . If I give both valet tips , they should not fight about it in front of the customers . It should be handled at another time or when we have left ; there is a time and place for all things . But my family and I truly enjoyed our stay and will certainly come back really soon to visit . Thanks so much for such a nice vacation !!
melissa
melissa,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月3日
Staff, room service, Valet, bell boys are all amazing. Free ferry ride to cross the river is a great option. Bicycles for riding are amazing. Excellent club house with gym. However one big no for me was the way A/C working in the room. They placed thermostat right below the vent, by design it's a wrong place. As the area near by thermostat cools down quickly A/C shuts off, leaving rest of the room hot and humid. This was biggest problem.