Aaron at the front desk was very friendly and helpful and I was happy to meet him in person.
Our room was very nice and the bed was so comfortable. It appeared that it might not have been used in a while. The bathroom sink either had dust or left over shaving gunk. There were no trash bags in the containers which I felt was a little unsanitary.
The price was reasonable for a weekend night.
Beau's on the River was excellent and the bar afterward was charming and quaint.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月1日
Nice hotel that missed a ton of details.
Didn't nail it. No hot tub, sauna was broken. Issues with the meal at dinner (server was amazing though and definitely took care of the issues, but still). No pillow and blanket for the pull out, and took 2+ hours for them to show up when requested. Main bed wasn't fully made when we checked in, and one of the TVs in the room was broken.
Its a nice looking hotel in a good spot, they just did not nail it.
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Coach
Coach,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Clean and will be back
Beautiful and clean. First time staying here but will be back.
Sally
Sally,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月8日
James
James,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月4日
The view is amazing. Property needs updating. Had a terrible experience in the bathtub. The water wouldn’t drain.
Shaima
Shaima,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月1日
duff
duff,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Brian
Brian,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Hood
Shamara
Shamara,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月13日
It was a nice place to stay. Would definitely stay again.
Roy
Roy,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月12日
Kenneth
Kenneth,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月11日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月7日
Susan
Susan,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月7日
The sheets on the king bed would not stay fitted on the mattress. They were to small. The shower drain was slow filling the floor with water while you showered
Jay
Jay,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月6日
Erin the front desk gentleman went out of his way to make our stay excellent.
Richard
Richard,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月2日
I booked river facing 2 queen beds, was given city facing 2 double beds.
prashast
prashast,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月30日
The staff on Friday eve was awful. They were rude during check in. And then late that night I called 3 times for bedding for sofa bed waiting almost an hour. I finally went to front desk to get them.When I got there at almost 11pm the same staff from earlier simply pulled them from a room next to front desk and pulled them on to me. They were not busy at all and one of them could have clearly taken the bedding up to my room. Was so unprofessional to say the least and certainly not customer service. Then they did not even tell housekeeping that I’d picked up my own bedding as that person came by 15 minutes later with bedding I no longer needed. Just a miserable experience. We are from Akron and come in once we year to visit our parents graves. We have stayed with you the past several years My sisters and I will no longer and will find another suites hotel. I will say that the restaurant waitress who waited on us during a surprise birthday celebration earlier on Friday eve was wonderful.
elaine
elaine,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月27日
Very dog friendly...love that. Clean. Helpful staff.
Michelle
Michelle,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月26日
Beautiful area! Excellent property with nice amenities. Check in/ check out was very easy. Beds were comfortable.
Kimberly
Kimberly,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月24日
Beautiful setting and well maintained. My only input would be it's probably time for a mattress change on the sleeper sofa and extra pillows and a blanket for the sleeper sofa would be nice.
I would certainly recommend to others and come again.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月24日
Loved the suite! The bar was very nice with good drinks and appetizers. The beds were comfortable. There were many restaurants and shops nearby.
Nicholas
Nicholas,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
There are waterfalls ( Cuyahoga Falls) at the back of the facility. The area is accessible through the Rock Elevator.