Disappointed. We’ve stayed here often over the years, always enjoyed the free breakfast. Now they charge almost $13 for the same breakfast that used to be free. Also, the coffee was weak and not good. Doubt we’ll stay here again.
D
D,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月5日
Just OK
Our stay at Ashland Hills was ok and convenient to I5 as we were on a long road trip. The linens were clean but some areas of the room seemed like they’d been missed (closet shelf very dirty). This property has been somewhat updated, with some exceptions: shower heat only worked sometimes, bathtub drain was extremely slow/seemed clogged, there was graffiti (that had obviously been there for a while) in the elevator.
When I mentioned these things to staff they thanked me for letting them know but also seemed to be already aware of these the water and drainage issues.
We appreciated the pet friendly policy. However, Hotels.com did not inform us of the additional $30 pet fee and other hotel fees that would be charged on top of what we had already paid to Hotels.com at time of booking and understood to be the complete cost. We ended up having to pay an additional $45 at check in, which made the whole stay feel like less of a value and made it harder to look past some of the issues at the property.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
We have stayed at Ashland Suites many times and have never been disappointed.
Terri
Terri,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Passing through
We enjoyed staying there. Nice place, well-kept, quiet. I didn’t enjoy the resort fee. That’s just a surreptitious surcharge. We just wanted to sleep. Similarly, I didn’t enjoy the charge for breakfast (as of Jan 2?). We took a look and decided it was not worth it.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Hotel staff were very pleasant, the rooms were clean. The beds were comfortable. There was a smell in the hallway and bedroom, which was likely from carpet. Would be a stellar hotel with minor upgrades - changing out carpet, changing the yellow light fixture for brighter light, and updating the TV for streaming options.
Cheryl
Cheryl,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
It was a great stay!
Paul
Paul,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月31日
Disappointing
The hotel has declined in the last year since changing ownership. The service was poor and the amenities that made it a great option for the area were not available anymore. The hot tub and pool were closed down, the water station was taken away, the restaurant service and food quality went way down. The hotel overall looked worn and not kept up. The room itself was clean, but the heater was not working right and the toilet needed maintenance. For the price, you would be better off downtown.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Great stay
Wonderful facility and easy location. Hot tub was under maintenance and breakfast ran out at 9;45. Gym was excellent!
Keith N
Keith N,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
December 2024
carpets were a bit dirty
there were cones in the handicapped parking spot near our room, had to walk and carry our luggage a longer distance than was comfortable
Lori
Lori,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Theodore
Theodore,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Precious
Precious,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Chase
Chase,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Leonard
Leonard,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Brenna
Brenna,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
The room was very clean and spacious, and the staff were helpful. .
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Philippe
Philippe,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Comfy bed!
Love the vintage vibe, comfy bed, and friendly check-in.