克恩斯飯店

"staffs are very friendly and helpful. I serve in a very traditional way and you feel the owner of the chateau."

"Location is very convenient, near to train station. Rooms very clean with comfortable bedding, thought no view from window but that does not affect our liking to this hotel."

"Location is always my priority, so it got the 5stars just across Luzern main station. Room is spacious and cleanliness and the staffs are friendly and pleasant. I would recommend my friend come to visit and definitely come back soon."

"位置優越，湖畔及火車站數分鐘可達。酒店新穎整潔舒適。接待處的女士非常有禮及幫助我們拍照。"

"房間整潔舒適，鄰近車站相當便利，非常推薦！！！！"

"Good"

"Very nice view everywhere in the small town. Many choices of restaurants and activities nearby. Supermarkets, souvenir shops, train terminal within walking distance. Western castle style 5 stars hotel, staff perfectly nice and helpful. Not air- conditioned is the only consideration, a bit hot during summer time."

"The room is good but the check in experience is really bad. The staff at the check in counter is impolite and rude. He was not wearing a name tag and he almost broke our passports. He pressed our passports in 360 degree turn with “deadly force” and it was terrible. When he asked us to pay the city taxes, he just bang on the machine twice with his hand. I hope the hotel can do some training for the check-in counter staffs. "

"Wonderful stay with beautiful view."