Amazing! Location is perfect and close to all of the main attraction's. Great hotel for families with children. Bright and colorful Lobby. Very inviting for children of all ages.
Devan
2 晚家庭旅遊
6/10
Rooms are very small, fridge is too small, no microwave
David
3 晚旅行
10/10
We came to Pigeon Forge for a 16th birthday trip spending 1 night. Our check in was simple and quick. The room was clean, comfortable, and spacious enough for our needs. Wish we’d have had time in our schedule to enjoy the pools, exercise room, and lobby games. Will definitely consider staying here again in the future! Amazing location right by everything the birthday girl wanted to enjoy on this trip. Toddler friendly room/resort also which was a plus for the 3 year old.
Amanda
1 晚家庭旅遊
10/10
Rooms were clean and staff was very friendly.
Rhoton
3 晚家庭旅遊
10/10
We have stayed at this Hilton before and it still looks new! The staff is super friendly and accommodating!! Due to tornadic activity, we had to cut our visit short by one night, but again, the staff excellent!
Clode to everything in Pigeon Forge, thiscis a great location to enjoy the sights.
James
2 晚好友同遊
10/10
There for the Corvette Expo. Service was great. No problems. Would recommend.
Jerry
2 晚商務旅行
10/10
We felt welcomed as soon as we walked in, the front counter lady was great.
The bed was comfortable and we loved the sky deck
Lisa
1 晚家庭旅遊
10/10
Justin
6 晚旅行
2/10
Booked wrong nights by mistake at 11:20pm on Feb. 19th (same night of booking) instead of the following week due to app. Called hotel and they refused to cancel booking or change booking dates. Contacted hotels.com customer service (third party company in another country) and was placed on hold while they contacted hotel. By the time I was reconnected it was 12:02am Feb. 20th and was refused cancellation, refund or booking change. Charged $183.65 for 2-night stay I didn't get. After arguing with the third party (out of US) customer service company for 2 1/2 hours and 4 different customer servicereps, I was offered $50 one Key cash at around 3am but if I wasn't persistent wouldn't have been offered any compensation. The hotels.com app will change your dates if you allow it to auto fill your search location. Tru hotel refused to work with me and it was merely a money grab on their part. I had stayed at this location in the past but never again due to how I was treated. Never had such a terrible experience with hotels.com or Tru hotels.
Shannon
2 晚旅行
10/10
Very nice. New and fresh
Joel
1 晚旅行
8/10
Everything was good except the ice machine was broken and our neighbors where very loud all night
Adam
1 晚家庭旅遊
10/10
the driections to your place was a little miss leading
Stepen
2 晚浪漫之旅
4/10
Pretty bummed, we booked this hotel for a birthday get away over another one down the road. The pool was ice cold and theres no hot tub so we didn't get to go swimming. The breakfast ends at 9.. or before 8:30 if the food runs out as they dont replenish the food. In my opinion if breakfast goes until 9, food should be replenished until 9am. We stayed two nights and this happened both mornings. The fireplace up on the roof deck doesn't work so that was disappointing. They were also cleaning the sidewalk at 10am on Saturday morning with a loud pressure washer right outside the main door as well. Coffee was also gross, its available 24/7 but we had to go elsewhere. The lobby is cool with games and neat murals. Overall we won't be going back there.
Nicole
2 晚旅行
10/10
Everyone was super nice and friendly. Very helpful. We had a great experience
Adam
1 晚家庭旅遊
10/10
trent
2 晚旅行
10/10
Brent
1 晚旅行
8/10
New and clean hotel with a fun lobby. Breakfast had a good variety of options. Rooms were clean.
Kory
2 晚家庭旅遊
10/10
Fantastic hotel and friendly employees. Hotel very clean and breakfast very good and different selections. Hotel staff give a 10.