Located near a train station, Le Chalet is a great choice for a stay in Ax-les-Thermes. Guests can indulge in massages, facials, or body scrubs, and Le Chalet serves breakfast, lunch, and dinner. Other highlights include a spa tub, a terrace, and a garden.
Languages
English, French, Spanish
At a glance
Hotel size
19 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 6 PM
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours begin at 5 PM on Sunday and Monday.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Traveling with children
Children's menu
What to do
Skiing nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Free newspapers in lobby
Facilities
2 buildings/towers
Garden
Terrace
Spa services
Spa tub
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Stair-free path to entrance
Room amenities
Be entertained
Television
Sleep well
Soundproofed rooms
Free crib/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Stay connected
Free WiFi
Phone
More
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments.
Dining
Le Chalet - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 9.50 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Policies
This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chalet Ax-les-Thermes
Chalet Hotel Ax-les-Thermes
Le Chalet Hotel
Le Chalet Ax-les-Thermes
Le Chalet Hotel Ax-les-Thermes
Frequently asked questions
Does Le Chalet offer free cancellation for a full refund?
Yes, Le Chalet does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Le Chalet?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Le Chalet?
Sorry, there's no onsite parking at Le Chalet.
What are the check-in and check-out times at Le Chalet?
Check-in start time: 2 PM; Check-in end time: 6 PM. Check-out time is 11:30 AM.
What is there to do at Le Chalet and nearby?
Have fun with nearby winter activities like skiing. Relax in the spa tub or enjoy the use of other amenities, which include spa services and a garden.
Are there restaurants at or near Le Chalet?
Yes, there's an onsite restaurant, Le Chalet.
Does Le Chalet have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Le Chalet like?
Le Chalet is a short 2-minute walk from Ax-Bonascre Gondola and 5 minutes' walk from Les Bains du Couloubret.
Le Chalet Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.2/10
Property conditions & facilities
Reviews
10/10 Exceptional
Jun 24, 2018
Excellent staff, all speak English and very helpful. Restaurant is very good. Close to town but quite.
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2016
Well located, typical French style
One night stay to visit local area en route to airport
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2013
Overnight stay
We booked this hotel for an overnight stay when driving from Barcelona to Aleu in France.
Perfect for what we needed. A short walk down to the town square where we had a nice meal.
Breakfast was fine. Would stay again.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2013
Comfy beds, friendly family service, large rooms.
One night stay, very comfy beds, good continental breakfast . Owner very helpful & spoke good English which made booking in easier. Thunderstorm on arrival so river behind hotel is very noisy, owner offered to change rooms if it was a problem - you can ask if you would like a quiet room.
FrecklesK
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2019
Verified traveler
1-night business trip
Verified Hotels.com guest review
4/10 Fair
Jul 15, 2019
Pas de clim.
Pas d'eau dans les chambres
Un torrent au pied de l'hôtel qui fait du bruit si vous laissez la fenêtre ouverte. Très difficile de dormir avec la chaleur.
yann
yann, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Mar 25, 2019
Bon week-end
Bon week-end dans l ensemble, le restaurant excellent. Le problème à été que dans notre chambre le rideau roulant était cassé et pas possible de le réparer donc réveil à 5h30 du mat. La rivière jolie mais alors le bruit la nuit infernal, heureusement que c était que 2 nuits . À part le souci de la chambre ,dans l ensemble le personnel sympathique, petits déjeuners corrects et restauration au top. Une fois le rideaux réparé, je conseille ce petit hôtel.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 17, 2016
jean pierre
Verified Hotels.com guest review
8/10 Very Good
Mar 15, 2016
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Mar 13, 2016
Hôtel de très bonne qualité,moderne, très bon accueil.
Par contre literie trop ferme!
Marie
Verified Hotels.com guest review
2/10 Poor
May 24, 2015
nuit blanche assurée
literie hors d'usage , pire nuit qu'on est passé dans un hotel
claude
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2014
Emplacement exceptionnel
Nous avons passé un excellent séjour la chambre est impeccable, très bien accueillit et bien renseigné pour nos excursions. La chambre avait une très commodité et l'hôtel parfaitement placé avec une très belle vue. Et le personnel a su répondre à toutes mes demandes concernant nos fiançailles merci au chalet
MOTARD
Verified Hotels.com guest review
8/10 Very Good
Jul 21, 2014
chambre confortable et vu sur la rivière
Hotel attirant de l'extérieur. Accueil parfait et un sens du service irréprochable. Chambre classique donnant l'impression d'être à la maison.Hotel et chambre propre et bien entretenu.La vu sur la rivière est parfaite
alex
Verified Hotels.com guest review
8/10 Very Good
Jun 10, 2014
Bon rapport qualité -prix
Nous avons apprécié le restaurant de l'hôtel
momo
Verified Hotels.com guest review
10/10 Exceptional
May 23, 2014
einfach toll
super klasse
nix
Verified Hotels.com guest review
10/10 Exceptional
Mar 6, 2014
Verified traveler
Verified Hotels.com guest review
6/10 Good
Feb 22, 2014
Pienen vuoristohotellin tunnelmaa
Pienehkö hotelli ranskalaisessa vuoristokylässä. Ranskalla pärjäisi parhaiten, nyt osa henkilökunnasta osasi muutaman sanan englantia. Hyvä aamiainen ja upea vuoristomaisema aamiaissalin ikkunasta, kuten huoneestakin.
Jarkko
Verified Hotels.com guest review
6/10 Good
Feb 13, 2014
Séjour professionnel d'une nuit
Grande chambre propre avec immense salle de bain. Lit et literie confortable. TV écran plat mural. Mais ne cherchez pas d'ambiance; la décoration est à sa plus simple expression ! Par contre, le restaurant est top ! Très bon dîner élaboré et goûteux et bon buffet petit-déj. Pas de parking.
Marie-Claude
Verified Hotels.com guest review
8/10 Very Good
Jan 29, 2014
jose
Verified Expedia guest review
2/10 Poor
Jan 19, 2014
Service exécrable
Très mauvaise impression puisque le séjour n'a pas pu avoir lieu et que cela m'a été reproché. En effet, j'ai pris une réservation sur internet pour le lundi mais une fois sur place, l'hôtel était fermé (comme tous les lundis). Je me suis donc retrouvé sous la pluie avec mes bagages et aucun indication à l'entrée de l'hôtel (pas d'horaires de permanence, pas de numéro de téléphone). Le soir, la réception m'a appelé et quand je lui ai dit que j'avais dû aller dans un autre hôtel, on m'a crié dessus parce que je n'avais pas honoré ma réservation. Le monde à l'envers... Merci Hotels.com et merci le Châlet !
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2013
lits confortables, très bon acceuil
bon hotel dans l'ensemble, très bon petit dèj . bon rapport qualité prix
hervé
Verified Hotels.com guest review
8/10 Very Good
Apr 15, 2013
Parfait !
Très bon rapport qualité/prix.Chambres confortables et calmes malgré la situation au bord de la rivière.Emplacement idéal.