Good location for us. People were great, friendly, helpful. Absolutely beautiful beach. Very nice showers. Night time entertainment nice.
Jan
Jan,10 晚旅 行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 16 日
Staff should be more responsive and move faster.
Junghwan
Junghwan,13 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 5 日
Good section from the bar
Beach view is excellent
Staff very friendly
Facilities needs to be reviewed by the pool and laundry
Rooms are clean and tidy
Linda
Linda,14 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 29 日
First impressions from the front desk was very unwelcoming. I felt like the lady didn’t have a consistent approach and warmth for all guests. On the first morning, beach towels weren’t available until about 10:30am. The previous day in the afternoon, none were available.
The majority of the staff at the bar and restaurant were nice and provided a much better customer experience. But overall, the whole vibe was killed when checking in. I’ve stayed at quite a few hotels in St Lucia. Doubt I’ll return here.
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 3 日
Timothy
Timothy,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 28 日
Room not really clean. Had to clean marks on toilet seat and in shower. Hairs and marks on floor areas. Room was tired and needs renovations. Looking out from room to building site not a pleasant surprise.
FIBE
FIBE,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 28 日
Fabulous location. Nice upgrade room to sea view which was amazing. I went for the half board option supper value. The food and especially the breakfast is great and to top it the staff just couldn’t do enough for me especially the staff on reception who made sure I got my diabetic injections stuff that I accidentally left in the fridge that was so appreciated. Thanks again can’t wait to return.
Helen
Helen,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 22 日
Philena
Philena,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 30 日
Trisha
Trisha,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 29 日
Robin
Robin,5 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
A Little Goes a Long Way
It was easy to maneuver on the property. Access to the beach was quick and easy. I was disappointed in that my room was described as "Deluxe Garden View King". It was far from that. My view was men working on construction from 8 am to 8 pm. My television did not wotk and had to be switched out. I had issues with the safe. I had to call the front desk to ask for washcloths. Overall, I paid too much money for what I received.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
Cynthia
Cynthia,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 8 月 20 日
Female staff need to improve on being more approachable. Horrible customer service from the women who work there. Smile a little.
Bridget
Bridget,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 8 月 20 日
Staff need more training, customer orientation and motivation. The resort itself is in need of maintenance - toilets don’t flush well, broken doors, unfinished or badly finished repairs, old, rocky steel frame beds, etc.
R. Dutima
R. Dutima,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 8 月 19 日
Personnel vraiment exceptionnel. Cependant, nous avons attendu près d'1h après l'heure du check-in pour avoir notre chambre (nous on laissé quitter la chambre 2h après le check-out). Activités qui devaient se terminer à 18h étaient déjà fini à 15h donc nous n'avons pas pu en profiter. Le lendemain elles devaient commencer à 9h30 mais on commencé à 11h30 donc 1 matinée de perdue. Aussi, service extrêmement long pour le dîner et le déjeuner, plus d'une heure pour avoir une entrée alors que le resto n'était pas plein et que nous avions un bébé. Cependant, ils ont écouté toutes nos remarques et ont rectifié les choses quand c'était possible. La formule all inclusive est vraiment à revoir mais encore une fois le personnel est un vrai coup de cœur!