Love this Hotel for convenience and doggies but each stay it seems to go backwards.
Mike
4 晚家庭旅遊
2/10
One night for work. Under construction. The room I was in had a layer of dust on EVERYTHING!
Robert
1 晚商務旅行
8/10
Léa
1 晚好友同遊
6/10
Our room was handicap accessible as booked. The bed was very high and tough for my paraplegic husband to get into. Bathroom had a seat in the tub but shower controls were unreachable from the seat. The bathroom toilet paper holder was missing the roll holder part and there was no trash can in the bathroom. (Not convenient for a wheelchair user.) Our room had only a double bed and no rollaway cot was available so I slept in a chair while my husband took the bed. Our window would not lock which was unsettling on the first floor. Room was clean but dark and outdated. Being next to the pool meant we heard screams and doors slamming often. Staff was super nice and very helpful.
真實旅客
2 晚旅行
4/10
Joyce
2 晚旅行
4/10
Susan
1 晚旅行
6/10
Andrew
1 晚家庭旅遊
4/10
The tv didn’t work and the room was very dusty.
Susan
1 晚家庭旅遊
6/10
If you are on the budget this may be a good option. Its inportant you are able to get early and check the room to ask for a change if not well maintained. The room was overall clean but carpets need change, breakfast is just basic and elevator old. The pool is good and the hot tub great if you go with kids.
Fernando
2 晚家庭旅遊
8/10
Stay was good. Breakfast was nice. We were there for two nights and the only thing I didn’t like was the fact they didn’t make the beds and didn’t change out the towels.
Denice
2 晚家庭旅遊
8/10
Nashla
1 晚旅行
4/10
looks like place is under construction. Hot water was luke warm, shower rod was barely hanging on,
真實旅客
1 晚旅行
2/10
The hotel seems to be a long term residence , the furniture in the room was torn and stained , the bathroom has a leaky toilet and a hole in the wall … we stayed 5 hours and left ! Couldn’t find the front desk attendant finally when she appeared she has mascara running down her face and looked like she just rolled out of bed ! Horrible accommodations
Gina
1 晚商務旅行
4/10
This hotel advertises shuttle to the airport. I called in advance 2 days before and asked at checkin and they said even though it is advertised on the site they no longer offer airport shuttle.
It is a $28.00 uber ride .
Deadbolt on door didn’t work. The carpet was really dirty.
Plastic bag over the smoke detector.
真實旅客
1 晚家庭旅遊
8/10
Jocelyn
1 晚旅行
8/10
Jocelyn
1 晚旅行
4/10
Louise
1 晚旅行
4/10
At first glance the hotel looks nice albeit is under construction. I didn’t know that or I would not have stayed there. The rooms need serious updates. Lamps and chairs were dusty with cobwebs. Bathroom is so outdated; the fan was really loud and caked with dust so half the time it didn’t rotate. Sink being out of the bathroom was a turn off. Vending machine for snacks is antiquated, it doesn’t take cards. The annex doors didn’t lock and we were told no hotels lock their side doors, which is not true as everywhere I’ve stayed they do and you need a card to get in. The slider for the card was there so it shows they’re supposed to lock. That’s a security risk. People were sneaking in a dog through that door near us. The beds were comfortable. Continental breakfast was not very good. Very limited.
真實旅客
4 晚家庭旅遊
10/10
真實旅客
1 晚旅行
4/10
The hotel itself was fine, but the service was lousy. We did receive a warm welcome when we registered, but otherwise the staff was not friendly. No "good mornings" and staff was mostly unseen. Lots of foul language heard from staff in the office behind the reception desk. Won't be staying at this particular location again.
Kenneth
1 晚家庭旅遊
10/10
The stay was hreat Shannon the assistant manager
Elaine
1 晚家庭旅遊
6/10
Kenneth
1 晚好友同遊
8/10
We stay here often to visit our Plattsburgh family. Despite the fact this facility is in the midst of a re-model, we enjoy staying here as it is convenient and user friendly.