Customer service was great. The cleanliness overall was subpar. I’m not sure our floors in our room were vacuumed, the pool area was pretty dirty so we didn’t stay long.
Unfortunately in the middle of the night our smoke detector started chirping. Not a fun experience.
We also had 4 people in our room but only 2 towels, and no blankets for the pull out couch. The front desk brought them on request but had to wait a while for them, and it was just an inconvenience with having 2 small kids who need to get to bed.
Kelly
Kelly,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年3月23日
Mostly good affordable hotel
Well I booked cause it was in IHG group. Then after I booked I started reading reviews… and let’s just say I was more than worried. But I said hell it was decent priced and I already booked so we gave it a try. So we got to Indy and got to hotel checking people were very nice and we got to the room and I was very relieved. The room was very clean and I am very weird about hotels so I check the bed and box spring seems like a fairly new bed very clean and comfortable. But all in all a pretty nice room and I felt at ease. The only negative thing about the experience was the shower holder was broken on the shower so we had to hold the wand the whole time.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月23日
Shelly
Shelly,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月17日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月16日
Exceptional service
Joyce
Joyce,7 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年3月16日
Save your time and money!
Absolutely disgusting!!! No fitted sheets, bathroom was dirty, beds were extremely uncomfortable!! Asked the front desk for a clean extra blanket…the guy walked around the desk and gave me a wadded up blanket that smelt like smoke and he said it came fresh out of the dryer. So disappointed and disgusted!!
Michele
Michele,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年3月15日
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月12日
It was a last minutr booking due to a swim meet.
The room was a very tiny studio with all the equipment to make breakfast or to even cook. I.loved having coffee in a porcelain mug.
Louiza
Louiza,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月9日
Seara
Seara,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年3月8日
Kristin
Kristin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年3月7日
Not the cleanest!
Everything was pretty good except two cockroaches in our room. All the rooms have kitchens so I’m sure that can be a struggle, but for $100 I expect not to share with roaches. I passed on two other hotels in the area at half the price.
Joshua
Joshua,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年3月3日
Non working pool and hot tub
Booked this place only because of the pool and hot tub. Both wernt in working order.
Brad
Brad,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月28日
Scott
Scott,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月21日
Need attention
Hotel was out dated. The lock on the door was broken. Didn’t have dishes. Had to change rooms. So it was a hassle
Tamika
Tamika,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月16日
Room was clean and relaxin hot tub was down was main reason we pick the hotel but water wasn't up to temp so didnt get to enjoy hot tub
Justin
Justin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月26日
Awful. There was a compressor running on and off all night. Pool and hot tub were closed which seems to be a common theme for hotels. Paying extra for a hotel with a pool that’s closed is unacceptable
Floyd
Floyd,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
Cory
Cory,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月20日
Didn’t know the hotel was under construction. Also the pool and hot tub was out of service. Also breakfast wasn’t offered either
Serena
Serena,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月19日
Ayddin
Ayddin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
Highly Recommend
Wonderful staff all around. Great interactions when I was helped from check in to check out. Free laundry was a life saver also!