At first it was a bit complicated, because we didn't sleep at all the first night. We were in a room on the first floor, next to an access door, and every time someone came in or out the door would slam. In the morning I went to talk to the receptionist and explained the situation, and she immediately moved me to another room, asking me to wait only half an hour because the room was being cleaned. Nebraska was very helpful and readily offered to help us. From then on our stay was great, new hotel, clean and spacious rooms, very polite and courteous staff. I loved the gym and the pool too. I will stay here again, especially because of the service at the front desk.