Room 123 was filthy! Clearly hadn’t been vacuumed in very long time. Crumbs, dust, etc, a penny on the floor?? Cobwebs hanging from ceiling in multiple places. Killed 2 spiders. Toiletries not filled in bathroom. Lamp shades stained and broken. Lint scattered across sheets. Freezing cold in room. Person not at desk at check-in or check-out. Breakfast is abysmal. Only included waffle maker, toast or bagel, oatmeal packet or cereal. Only protein was cream cheese or milk!? No peanut butter or yogurt, despite sign. Staff had limited speaking english, difficult to communicate. Staff acknowledged nothing about cleanliness when voiced at checkout. Bad!!!