我是否可以免費取消聖露西亞 Secrets 度假村及水療中心全包式僅限成人的預訂並收到全額退款？

可以，聖露西亞 Secrets 度假村及水療中心全包式僅限成人在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

聖露西亞 Secrets 度假村及水療中心全包式僅限成人是否有游泳池？

是的，住宿提供3 座室外游泳池。旅客可以使用游泳池，開放時間為 07:00 至 19:00。

聖露西亞 Secrets 度假村及水療中心全包式僅限成人是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

聖露西亞 Secrets 度假村及水療中心全包式僅限成人是否提供停車位？

是的，住宿提供免費自助停車服務。

聖露西亞 Secrets 度假村及水療中心全包式僅限成人入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。退房時間為 12:00。

聖露西亞 Secrets 度假村及水療中心全包式僅限成人和附近有什麼好看好玩的？

好好享受住宿提供的活動，例如划皮艇、帆船和浮潛。住宿還有提供其他娛樂活動，例如排球和瑜珈。做個 Spa 犒賞自己、在浴缸泡澡放鬆身心，或到 3 座室外游泳池中的任一個游上幾圈、重振精神。聖露西亞 Secrets 度假村及水療中心全包式僅限成人也具備3 間池畔酒吧、7 間酒吧和夜店，以及私人海灘、24 小時健身中心和三溫暖。

聖露西亞 Secrets 度假村及水療中心全包式僅限成人內部或附近是否有餐廳？

是的，此住宿附設 9 間餐廳，具有露天用餐環境和法國料理。

聖露西亞 Secrets 度假村及水療中心全包式僅限成人有戶外私人空間嗎？

是，每間客房都有陽台。

聖露西亞 Secrets 度假村及水療中心全包式僅限成人附近的環境怎麼樣？

從聖露西亞 Secrets 度假村及水療中心全包式僅限成人走路只要 1 分鐘就可以到向風群島，另外走 4 分鐘還可以到巧克灣。

聖露西亞 Secrets 度假村及水療中心全包式僅限成人住宿資訊、相片和旅客評語

Q: 我是否可以免費取消聖露西亞 Secrets 度假村及水療中心 全包式 僅限成人的預訂並收到全額退款？

可以，聖露西亞 Secrets 度假村及水療中心 全包式 僅限成人在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

Q: 聖露西亞 Secrets 度假村及水療中心 全包式 僅限成人是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 聖露西亞 Secrets 度假村及水療中心 全包式 僅限成人是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 聖露西亞 Secrets 度假村及水療中心 全包式 僅限成人有戶外私人空間嗎？

是，每間客房都有陽台。

Q: 聖露西亞 Secrets 度假村及水療中心 全包式 僅限成人附近的環境怎麼樣？

從聖露西亞 Secrets 度假村及水療中心 全包式 僅限成人走路只要 1 分鐘就可以到向風群島，另外走 4 分鐘還可以到巧克灣。

10/10 好極了

2025 年 9 月 22 日

great location with wonderful accomodations. No waiting for any dining or services.

Steven，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 20 日

Heidi，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 14 日

Jannay，4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 10 日

Wonderful Stay

Resort was a wonderful haven. Staff was very courteous, friendly and genuine. Amenities were good and the food options were excellent. Beach was clean and pool area was nice. Activities were fun and entertainment staff were very good at including everyone.

Sandra，2 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 29 日

Jordan，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 6 日

4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 31 日

Excellent

The only change that I recommend is the Premium liquor needs to be offered to all guests even if it includes an extra charge

Jacqueline，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 20 日

Stunning Location, Disappointing Service

We stayed at the hotel for 9 days and overall had a mostly good experience. The highlight was definitely the beach.. calm waters, crystal clear and perfect for relaxing. That said, there are a few things that need improvement. The food was more or less the same across all the restaurants, which got a bit repetitive over time. Housekeeping came at very inconsistent times each day, and one day they didn’t show up at all. The biggest issue, however, was the service. It often took more than 15 minutes just to get water, and a few times we waited up to an hour for our meals. There were also several occasions where staff seemed to mix up or forget our reservations or requests. In summary: beautiful location and nice setting, but the service level definitely needs to be raised to match expectations.

Anders Rodal，7 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

Everything good here !

James，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

Michael，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 10 日

The staff was extremely nice! My updated room was very nice, except shower drain was clogged! Food was excellent. Entertainment has room to improve.

Jennifer，5 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 10 日

I went to Secrets for my birthday and heard many great things although my experience wasn’t great :( Nothing received for my birthday package bottle requested twice and confirmed by staff but never received spoke with concierge and front desk about it Ants in room which continued due to person staying next to us food service staying outside of room. TRAILS OF ANTS WERE everywhere Promised a room upgrade after excursion but when arrived back was told the room were all rooms were book but room beneath us stayed empty our entire stay to be exact 511 Told restaurants reservations were at 830 when we arrived they told us they were changed until 9pm and no one from front desk notified us Lack of entertainment spoke with the entertainment team multiple times about having music at the pool was told only the pool bar plays music when the pool bar told me opposite Lack of activities water sports told they aren’t open because the resort is new Things still not open theater bar It was a big lack of communication and I didn’t feel heard while seeing other guest complain it get there demands handle I love st Lucia but Secrets Saint Lucia Truly disappointed me

molinda，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 9 日

We had the most relaxing, and amazing stay at Secrets. We were a little nervous because they just opened but the restaurants were amazing, we got our food right away, and everyone was friendly. The beach and pools were perfect. We got a swim out room and it was the best decision. We will definitely be back.

Stephanie，4 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 7 日

Secrets, have some kinks to work out with the food and entertainment. The staff delivered on kindness an professionalism. I would

Civonda，5 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 7 日

Merisa，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 6 日

The property was very nice, clean, well maintained. My passport was stolen on the second day out of my safe. I had to shorten my trip by two days no reimbursement as of yet.

Mary，7 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 6 日

Gina，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 6 日

From the moment we arrived at the resort in St. Lucia, we were treated like absolute royalty. The warmth and friendliness of the staff were unmatched—every single person we encountered greeted us with a genuine smile and made an effort to get to know us by name. It truly felt like we were being welcomed into someone’s home, not just checking into a hotel. The service was incredibly prompt—whether it was room service, help with excursions, or just a quick request at the front desk, everything was handled quickly and with so much care. You could tell the team takes pride in what they do, and that made all the difference. The resort itself was breathtaking, but it was truly the people who made this trip feel magical. If you’re looking for a place where you can relax, feel completely taken care of, and leave with your heart full—this is it. Already counting the days until we return!

MiKayla，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 6 日

Naim Tahir，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 5 日

anyyi，7 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 5 日

At first glance property appears clean- but rooms did not appear to be swept or deep cleaned . Staff had slow service with very little experience. No activities to do on resort. Very disappointed in the onsite gift shop. Super disappointed in the quality of drinks. I’ve been to a lot of all inclusive and this by far was the worst selection of drinks offered. Staff did not know how to make a lot of drinks. Slow service at dinner and most times waiter did not even remember what was ordered. Entire resort felt mismanaged and everyone seemed to have little to no experience. Entertainment was little to none.

Enrique，7 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 4 日

I made the best of my trip! 1st thing the food was just below ok at best. Second the liquor didnt seem authentic, I had 5 shots of tito's and nothing happened, I had multiple drinks at different times and didn't feel anything. The a.c in my room went off around 1 am every morning, and the room got hot fast. They also gave me a room were I had to walk a far distance to get too. They need real cooks in there kitchens immediately!! I forget to mention I do not want to see cats sitting or walking by in a restaurant I am eating at ever! In for that, I would not recommend this place to stay at. !

Maurice，4 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 4 日

First of all .. what a BEAUTIFUL place! I highly recommend the JOY boat tour.. you’ll find him on the beach under the almond tree. The staff were so nice. Customer service was on point. This was our first time going to an all inclusive and it did not disappoint. We had an issue ordering room service which was a bummer because we ended up not having dinner one night because our room service never arrived. The entertainment was great. There was a steel drum band we really loved. The water was amazing and the rooms were great. We had a nice little patio. There is a lot of walking, my calves are stronger leaving than when we arrived! The food was fine, but the people making the food were so kind and you could tell they take a lot of pride in their jobs. We’d give it 3.5 out of 5

Daniel J，5 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 3 日

Overall good experience. Resort is clean and pretty much renovated, staff was very friendly and helpful. Restaurants were solid, breakfast and lunch buffet could use improvement not many options and alternatives for people who don’t eat pork or beef.

Jalen，5 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 3 日

I will be contacting HYATT a multi billion dollar industry our room was 125 the electric was messed up in our room our key card would not work we stayed outside 45 minutes they running back an forth trying to get us in the room so the next day they decided to move us moved us to a room full of ants an the swim up room the water was full of bugs

Debera Ann，4 晚浪漫之旅

Expedia 真實旅客評語

聖露西亞 Secrets 度假村及水療中心 全包式 僅限成人

Secrets St. Lucia Resort & Spa All Inclusive Adults Only

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