"The staff are very friendly and willing to assist you for any issue. My room was at 14th floor, there is a counter at the floor, you can just check out at there instead of doing that at ground floor. Very near from the airport T1, so I can catch my early morning flight!"
"Convenient location: it is near the airport. Good service: free shuttle bus and packed breakfast when requested as I needed to leave the hotel at 5:00am. The room is large and clean. The hotel is over my expectation. It is highly recommended. "
"This hotel is located in mid valley n there is a very big shopping arcade under the hotel. Lots of shopping n big super market. Hotel housekeeping staff very good service. However one reception lady s service is not so friendly. Always no smile. All male staff in reception are cheerful."
"There is bloodstained blanket/ comforter. It's very disgusted. This hotel is not as qualified as 5 Star hotel. They need to start to learn it from 1 star.
They even have no comb, and no soap.
The front seat might be avoid solve this problem promptly since no one pick up the phone in 5 minutes. It's rediculous."