We arrived early than the check in time, but take long time to get the room. Anyway it it holiday season, no choice.
FENG
FENG,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 1 日
方便又好的住宿
一間非常好的酒店,不論在住宿或提供的早餐,只是電梯上落有點不便。
Wai Ping
Wai Ping,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 7 月 3 日
We love the experience there. Thank you!
Jie
Jie,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 4 月 9 日
Jing
Jing,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 4 月 7 日
-切都很完美,尤其是早餐和頂樓景觀
Amy
Amy,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 7 月 9 日
第三次入住这家酒店,一切都很好
LAN
LAN,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023 年 6 月 2 日
CHUNGTA
CHUNGTA,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 5 月 18 日
Bo
Bo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 3 月 31 日
價錢便宜,早餐豐富、酒店在非常好的位置中,附近好多餐廳、頂樓有360觀景台免費使用。超正的酒店
Philip
Philip,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023 年 2 月 5 日
Sip chang
Sip chang,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 12 月 28 日
Perfect
We all family love Riu very much. All staffs are very friendly and breakfast is so good. We will be back certainly. By the way we asked a body weight scale and they said yes but we waited nothing before we left. Hope next time they can provide as they said.
HSIU FENG
HSIU FENG,6 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 10 日
María Eugenia
María Eugenia,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Excelente
Muy bien ubicado el desayuno incluido espectacular en general muy bien todos
Renato
Renato,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
Kim
Kim,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Riu Plaza España lo es todo!
Siempre que vengo a Madrid es mi primera opción, por todo lo que ofrece este hotel.
Cerca a todo, buenas instalaciones, comodidad, buen desayuno.
Rocío
Rocío,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 7 日
A little disappointing
Nice hotel in good location with rooms that look lovely in the photos but VERY cheap furniture and fixtures, so a little disappointing for the price you pay. I would have given a higher rating if after complaining for my room not being cleaned one day, I hadn’t been given the smallest box of chocolates I’ve ever seen as an apology - 45g to be precise. I found that rather insulting.
Fabio
Fabio,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 6 日
Poor customer service but good location
The location of the hotel is perfect and the room was nice, clean and comfortable. There was plenty of choice at breakfast too. Unfortunately the customer service is lacking (apart from the breakfast team). We asked for a spoon to be delivered to our room and were told this was not a service offered and to go to the bar on the 26th floor. This was a similar story around the pool where we told off for taking a drink from the room, because you must buy from the bar. 8 Euro for a slush from the bar btw (a soft drink let that sink in total and utter rip off).
The pictures of the pool on the website are deceiving. It is not the big pool you see, it is basically a tiny ice cold plunge pool which is always absolutely crowded.
Overall the hotel is fine, but is super expensive, is lacking in customer service and the pool area is not as good as it may appear online.
Graeme
Graeme,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Stayed at this hotel for a few days before our cruise. Great service and the rooms and meals were excellent. Roof top dining was amazing. The hotel
Is situated in a very convenient location to access sites such as the palace and tours. Great dining options around .
Sanjula
Sanjula,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
Simone
Simone,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
Lautomina
Lautomina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Very centric girl, right across from Plaza de España. The hotel is very neat and clean rooms well equipped. Nice view from the room. Sky Deck in the 27th floor has 360 views. Restaurant in the 26th is ok. Swimming pool in the 25 is small. I will recommend this hotel.