Customer Service excellent from check in to check out. Only complaint breakfast. Toaster and waffle maker did not work. Breakfast could of had more choices, for being an upscale hotel. We were upgraded to a room, VIP status with Hotels.com, however only breakfast for 1 not 2.
Gulcan
Gulcan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
Kuhnia
Kuhnia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
It was great. Clean, comfortable and staff was friendly.
Robyn
Robyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
Erickson
Erickson,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
Donetta
Donetta,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Vanessa
Vanessa,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 17 日
DRAMEEKA
DRAMEEKA,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Anniversary get away
My wife and I were getting away for the weekend as part of our anniversary. We were able to check in quickly and easily, asked about any needs we might have and even though we didn't really, because I mentioned our plans, they upgraded our room and comped a breakfast.
The room was beautiful, we were really very comfortable, and had a great stay. Hated to leave. Will definately go back.
Vicki
Vicki,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Martin and Meagan
Martin and Meagan,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 13 日
tomoko
tomoko,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Jonnae
Jonnae,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
Not the best stay
Our room as not the best smelling room upon entry. Moldy is the best way to describe. The safe in our room was non operable. The curtains were off the rails and the bathroom door was locked upon checkin. The strangest things. They were able to fix the door and curtains almost immediately but I can't help to question why is it that the housekeeper don't report these things. Or do they and no action is taken until we checkin and now it's our problem. Whatever the case, would not stay here again. Also, their lobby coffee machines. It may look like you can make a latte but you would be fooled.
On a positive note, the staff was great, we were able to check in early (and good thing I guess).