Julio Martinez Pradanos National Stadium - 8 min drive
San Cristobal Hill - 13 min drive
Getting around
Santiago Intl. Airport (SCL) - 30 min drive
Parque Almagro Station - 8 min drive
Matta Station - 8 min drive
Hospitales Station - 9 min drive
Tobalaba Station - 6 min walk
Los Leones Station - 9 min walk
El Golf Station - 14 min walk
Restaurants
Los Canallas - 2 min walk
Oggi - 2 min walk
El Honesto Mike - 3 min walk
Semsem - 1 min walk
Rishtedar - 1 min walk
About this property
Novotel Santiago Providencia
Novotel Santiago Providencia features a free kids' club and puts you within a 10-minute walk of Costanera Center. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers like that it's just a short walk to public transportation: Tobalaba Station is 6 minutes away and Los Leones Station is 9 minutes.
Languages
English, Spanish
At a glance
Hotel size
178 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free children's club
Pets
Pets allowed (dogs and cats only, up to 33 lbs per pet)*
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Babysitting (surcharge)
What to do
Ski area nearby
Snowboarding nearby
Working away
Business center
6 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Spa services
Sauna
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately CLP 13900 for adults and CLP 13900 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of CLP 33520 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago
Frequently asked questions
Does Novotel Santiago Providencia offer free cancellation for a full refund?
Yes, Novotel Santiago Providencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Santiago Providencia?
Yes, there's an indoor pool.
Are pets allowed at Novotel Santiago Providencia?
Yes, cats and dogs are welcome, with a maximum weight of 33 lbs per pet. There's a charge of CLP 33520 per pet, per night.
Is parking offered on site at Novotel Santiago Providencia?
Sorry, there's no onsite parking at Novotel Santiago Providencia.
What are the check-in and check-out times at Novotel Santiago Providencia?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel Santiago Providencia and nearby?
Have fun with nearby winter activities like snowboarding and skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.
Are there restaurants at or near Novotel Santiago Providencia?
Yes, there's an onsite restaurant.
What's the area around Novotel Santiago Providencia like?
Novotel Santiago Providencia is a short 6-minute walk from Tobalaba Station and 6 minutes' walk from Costanera Center. Travelers say the area is walkable and ideal for skiing.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 24, 2024
.
Micheal
Micheal, 4-night romance trip
Verified Expedia guest review
6/10 Good
Aug 13, 2024
The only downside is waiting 40mins for an iron or a towel each time.
Radina
Radina, 2-night family trip
Verified Orbitz guest review
8/10 Very Good
Aug 10, 2024
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2024
Really great value hotel for its amenities. Comfortable sized rooms and restaurant and room service when you just need to stay in and rest. Close to many public transit modes, and walkable to cafes and shopping in condes, for example
Amanda
Amanda, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2024
Ricardo
Ricardo, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 8, 2024
Robert
Robert, 5-night trip
Verified Hotels.com guest review
2/10 Poor
Apr 30, 2024
Worst, unfriendly and rude staff I ever encountered and I’ve been in over 50 cities around the world.
The guest bathroom was the most dirty, the street bath will be cleaner.
Made wait until 3pm to get the room and arrived at 7:30 am. When I received the room the safesty security box did not work, requested to be changed because security is one the main concerns for us.
Made me pay a city tax when explained the staff that my wife and I live in Canada over 20 years, I also explained them that before at other hotels they waived it, I guess the inexperience of their staff and not custumer service oriented made them behave like that. Regarless that, the hotel isn't 4* not even 1*, walking in is like walking into a selfservice hotel. I wouldn’t recommend it at all. Very disappointed. Neighbourhood feels unsafe day and night.
Daniel
Daniel, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 22, 2024
Ok hotel
Nebraska
Nebraska, 1-night trip with friends
Verified Travelocity guest review
10/10 Exceptional
Apr 2, 2024
Iryna
Iryna, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 1, 2024
.
MIGUEL
MIGUEL, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 28, 2024
Cesar
Cesar, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 25, 2024
Comfortable and cosy stay
Very comfortable, clean and cosy rooms. The staff is really friendly and helpful. Since I was not feeling too good, they gave us an early check in. There is a free water filter, so you do not need to buy any mineral water.
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 16, 2024
Nice property, very well located
Pablo
Pablo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 16, 2024
Nice hotel
The hotel is nice. They adhere to the 3pm check in but they will hold your luggage for you. The room was nice and everything worked. They have a small array of food from 4:30-6:30 am for those that have an early pick up for tours. The regular breakfast is from 6:30 and has a lot more variety. They have paper bags (if you ask) to take breakfast if you are leaving after 6:30 am but don’t have time to sit for breakfast. It is a good location with a metro station 5-7 minutes walking.
Ellen
Ellen, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 3, 2024
Generally, my family was satisfied.
JUNG
JUNG, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2024
We were very impressed, the staff was amazing, the breakfast was very good, great location and nice and quiet at night. Whenever we come back to Santiago we will definitely stay here.
Deborah
Deborah, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 21, 2024
Ok
Yvon
Yvon, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 9, 2024
Highly Recommend!!!
We enjoyed a fabulous stay! The staff at checkin were warm and welcoming. The breakfast was delicious! The rooms were well appointed with modern showers and bathrooms, comfortable King beds, air conditioning, small fridge and large windows for natural light and views of the hills. It was well-located as we walked to parks, great restaurants and the tallest building in South America. We also enjoyed the gym and heated indoor pool. Thank you for a fabulous stay 😊
Kimberly
Kimberly, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 2, 2024
Nice staff
The location was good and the people were very nice. The
room was ok and the hotel could have been cleaner.
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 22, 2024
Sergei
Sergei, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2024
Shawn
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2024
Staff is very helpful especially Cristina at the front desk. She gave us direction and even lend us her subway card to use . She didn’t even want us to pay her back . Very nice !
Thank you
Lilian
Lilian, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2023
Where to Stay in Santiago
This is one of the best hotel stays I have experienced in recent years. The front desk staff were very informative and polite. The buffet breakfast had everything I needed to start each day with energy. The room was spacious and the shower had good pressure. The neighbourhood is very walkable and close to the metro to go anywhere you wish. Some excellent restaurants nearby. Hotel gym was clean and equipment is fairly new. Good wifi. I would recommend this hotel to everyone and will stay here next time I return to Santiago.