The service when I arrived was weird and not welcoming at all. My room wasn’t ready, so I was told I could grab breakfast in the buffet they had. When I walked over there the gentleman that was greeting me said “You can eat here, but we close down in 8 mins, so make it quick.” I got my room about an hour later, and waited incredibly long for an elevator because they have 2 of them and 1 was broken. I get to the room and it was nice enough, but the walls are paper thin. I could hear traffic, people in the hallway, and the rooms around me. The shower door handle was broken and falling off. The rest of the room was clean and accommodating. Let’s also call out….this might technically be Beverly Hills, but it doesn’t compare to the other hotels in the area that I’ve stayed at. The valet pull up is extremely hard for Uber drivers, who end up just preferring to pickup and drop off on the street instead. Probably won’t stay there again.