Unable to get into the building and unable to contact the manager, the stay here was terrible. Absolutely terrible and I would strongly recommend not booking here as you'll likely be on your own for the night.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年3月16日
Karin
Karin,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年2月24日
Check-in hat bei uns gut geklappt; recht gute Ausstattung; gut mit Öffentlichen zu erreichen
Bei Mitbewohnern kein check-in möglich, deshalb waren die Gemeinschaftsräume belegt; kein wifi
真實旅客
1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2018年12月30日
Terrible service couldn't get in.
There is noone available to give you access to this property. An access code should be sent. However it was not sent and noone answered the mobile phone number given, phone number directed from that answer machine, text messages or email account for the property for well over an hour. My daughter was left stood outside in the rain in December at night whilst we tried to get in touch with someone. Hotels.com intervened and were transferring her to another property as they couldn't get an answer either. As they were doing so someone rang back, claimed repeatedly the code had been sent, then when it was evidenced it hadn't been sent repeatedly blamed hotels.com for supplying the wrong number, when it was evidenced they hadn't they continued to state it was all someone else's fault: mine, my daughter's, hotels.com. In fact their system is not set up right and they don't have people on duty as they should. At one point I was told "it is hotels.com fault - we always have this problem with them" but then on other occassions I was told it was a complete one off.
Company to completely avoid.