More minus’s than plus’s! Our room was small and hot. No fan or air conditioning. The blind was wonky and tangled across a condensation drenched window. The bathroom smelt of blocked pipe work, probably the drainage for the shower needed cleaning. Wasn’t really possible to use it and because of the odour we kept the door closed. The remote control for the TV was broken. The sound buttons didn’t work. I contacted the staff number, but was not offered a solution, or an apology. The room was noisy, both outside and inside, with very poor soundproofing. On the plus the room was central, very clean and the coffee/tea facilities good. Very expensive for such poor quality in comparison to all other hotels we’ve visited in the last year. Would not return.