I would 100% stay again. Very good experience.
I wish there was a mini fridge in the room.
The lobby felt abandoned. However, staff was very responsive by text.
Jill
Jill,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Great place close to Wrigley. Will stay here again!
Brandon
Brandon,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
Trudy
Trudy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 17 日
Caitlyn
Caitlyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Julia
Julia,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Karl
Karl,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 28 日
Molly
Molly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 26 日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 25 日
spencer
spencer,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 18 日
Staff Missing!
We tried to check in to this hotel after a long flight. We were left standing on the street due to the lobby being locked. Rang the doorbell several times and no one came. Called all of the numbers posted without answer. Don’t waste your time in this hotel! I walked away feeling scammed out of my money (non refundable) and still had to get another hotel.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 16 日
DON’T DO IT. JUST. NO.
I’m going to add to what many others have probably said: there are very expensive hidden fees at this hotel. Starting at $100 per stay. We only stayed one night. But I think there is also a $50 per day fee. Literally NOTHING at this hotel is staffed. There is no bar or restaurant. They give you a text which is a bot. It was difficult to figure out check in online. You need a code to get into hotel so if you haven’t received it by email or text your stuck waiting, and stressing, outside in the heat/cold. Also in the middle of the night water started leaking through the vent right over our toilet in our bathroom. Couldn’t tell if it was clean or grey water. Clearly gross and possibly health code violation. This is not ok. Especially for what you pay after all their hidden fees. Really not a great experience.
Terrence
Terrence,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 11 日
Never again.
Had problems getting text to enter the building. Never saw a representative. Entering the room smelled like a dirty dog. They over charged me and have continued to add charges a week after being there. Never again.
Bertha
Bertha,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 6 日
Christine
Christine,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 4 日
Terrible check in experience
The check in was terrible. I was instructed to complete pre check in form. Which I did the day before. I was to receive notification when room ready. Never
Received notification. Call phone number was told
To go someone was there to help check in.. upon arrival, lady said I had to do pre check in form. I explained I had. She was a bit rude. I had to end up completing 2 more times before it would go through.
Also I Called ahead about holding luggage before room was ready. Luggage was place on floor of a basement stock room. Very unhappy. When returned to check in- the luggage was placed on cart in main lobby. Not happy about that at all.
Jennifer
Jennifer,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
Keith
Keith,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 30 日
Communication is horrible and if there is an issue with the room it better be found before 10pm because after that there is no one on site.
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Very clean, quiet and comfortable! Would return again.
Julianne
Julianne,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Carly
Carly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Just a short walk to Wrigley Field!
The location was perfect! Just a short walk to Wrigley field and lots of bars and restaurants. Just allow time to find parking. I had to park 5 blocks away and walk to the hotel!
Melissa
Melissa,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Excellent location for Cubs game. Lots of restaurants nearby. Really nice property.
John
John,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
The room was very clean. Front desk was friendly. The only thing was the door to the bathroom wouldnt stay shut
Billie
Billie,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 18 日
Never again
As soon as I checked in the lady tried to tell me the room I paid and booked through hotels.com was not available and I had to upgrade to a suite for more money. Also i didn’t have an option of the 49.95 fee for guest benefits package. I received a email notifying me that i received a gift card for $25 for restaurant.com to use during my stay or in the future i was not notified of it during my check in so I text the help number and they lady sent me an already redeemed code. The king deluxe is small nothing spectacular about it no refrigerator’s. Love the convenience of stuff being within walking distance but overall there was no ice machine just a cooler with chunks of melting ice, no bags or buckets for transporting back to your room. Definitely not worth what you pay to stay one night very overrated!
Gina
Gina,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 6 日
Not what it looks like in pictures
Wouldve been nice if the pictures matched the room we booked which was the complete opposite. If it wasnt for the cubs game and location would've left. Oh and tv didnt work