My reservation was specifically for 2 queen beds to accommodate myself, husband, and two children. At check in, the host said “I hate when they do this. We don’t have any two queens available.” When making the reservation there were options for a king and a sofa bed or for two queens. I selected two queens. Myself and son were made to sleep on the sofa bed that was very uncomfortable. In addition, I had to set the bed up with sheets, pillows, and blankets. Nothing was prepared for us.