Spectacular service. All staff are customer service oriented. The room and property is clean. If I would have to give a recommendation, it would be to have more entertaining activities to do, specially at dinner/evening/night time.
Lisbet
Lisbet,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Very private. The staff is the best. Everyone is warm and welcoming. This is our second time visiting and was glad to see many of the same faces from our first visit.
Thomas Wayne
Thomas Wayne,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 8 月 13 日
An amazing experience!!! Will be back one hundred percent. The staff is incredible I literally wanted for nothing the whole time. Incredible place to hide away and be spoiled
Christina
Christina,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 7 月 21 日
Frances
Frances,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 12 月 18 日
Property is beautiful, staff and food were amazing and the spa was perfect. Celebrated wife bday and it was everything we wanted. Will definitely be going back.
Lorenzo
Lorenzo,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023 年 12 月 11 日
Kyle
Expedia 真實旅客評語
10/10 好極了
2023 年 11 月 25 日
Wow, what a beautiful small resort in the jungle. From the moment we arrived to the time we checked out, all of the staff were welcoming, friendly and went out there way to ensure we had comfortable stay.
If you are looking for a luxury, relaxing, quiet chilled out resort, this is the place for you.
You will be greeted with a coconut and lime drink which is very delicious.
We stayed all inclusive the food, drinks and room service were tasty. Unlike some hotels we stayed before this hotel the room service does stop at 10:30pm, not a problem for us but just something to bare in mind.
Our Villa was very close to a lovely beach which has enough chairs and beds for everyone.
We celebrated our wedding anniversary here and they made us feel very special, too many people to thank but I would especially like to thank Jacqueline for showing us around the resort and Angel for the welcome drink shot and natural soaps. These are a lovely gift to bring back home and remind us of our stay.
Our room was kindly upgraded and very clean, it has everything you need and mini bar was fully stocked. Our room had a huge tub, shower indoors and one outdoors for the extra jungle experience.
All villas come with your own private plunge pool and hammock which is great for those that want to just stay in and enjoy quality time with their loved ones.
A small little gym which made my husband happy and an amazing spa. I love that they have natural products.
Can’t wait to come back.
Rowena
Rowena,1 晚浪漫之旅
Ebookers 真實旅客評語
10/10 好極了
2023 年 9 月 16 日
This was my first experience where I was in awe of the service provided by the hotel staff. Every single employee goes far and beyond to accommodate you with anything you need. I really felt pampered.
wilfredo
wilfredo,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023 年 9 月 9 日
By far the best resort we’ve ever stayed at. Staff was amazing and the food was delicious. Loved how quiet it was and definitely peaceful place to relax. Met beyond expectations. Already looking into booking for next year.
Omar
Omar,5 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2023 年 8 月 29 日
I called to cancel my reservation due to a predicted tropical storm. The property had no record of a reservation for me.
Viceroy proceeded to reach out to confirm my reservation through Expedia, and then cancel my reservation, only to claim half of my cost due to a cancellation/no show. I would highly recommend staying somewhere that has more values and ethics that to do business in this manner.
Brian
Brian,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023 年 7 月 27 日
I'm sure this was once a lovely property. I wish I had visited 20 years ago. Sadly, a 2/3 star, all-inclusive mega resort opened next door and completely destroyed the beach and surrounding areas. You can no longer enter the water (ocean) AT ALL, even to your ankles, as there is broken concrete and rocks on the shore, garbage, and there are the boats and jetskis from next door racing at full speed back and forth from dusk until dawn, just feet from the shore, in front of the Viceroy. It is NOT SAFE, and the resort next door allows locals to buy day passes so the crown is, um, quite rough. Also, there is loud boom-boom music all day and night, making it hard to sleep at night. And the fumes/exhaust from all the boats and jet skis chokes you and you can't sit anywhere near the pool if there is a breeze or you'll die from exhaust fumes. Also, the food is mediocre and I got food poisoning. There were also cockroaches (alive and well) in my room: on my bed and in the bathroom. Gross.
Rebecca
Rebecca,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 7 月 21 日
One of the most beautiful experience I had in my life.
Pepe, the waiter in the beach is the best!!!!
I will go back very soon
Angelo
Angelo,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023 年 5 月 30 日
ALDO RICCO
ALDO RICCO,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 5 月 2 日
Cooper
Cooper,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 4 月 16 日
Muy bonito lugar, privado, tranquilo -solo adultos- concepto tipico pero elegante, muy buen servicio, amigables y atentos.
vicente
vicente,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 3 月 14 日
Beautiful property. The staff was very friendly and always smiling and saying hello even the outside vendors that they had working were very friendly. The hosts were always respectful and cheerful. The wait staff were excellent. I can’t say enough about this resort we will definitely be coming back.
tom
tom,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023 年 2 月 6 日
One word, REJUVENATION!
Stojan
Stojan,2 晚家庭旅遊
Travelocity 真實旅客評語
10/10 好極了
2022 年 9 月 14 日
Great service. Unique experience. Quiet getaway.
Steve
Steve,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022 年 8 月 26 日
Viceroy hotel is top of the line luxury. The staff was over the top attentive and the property is secluded, well kept and reminded me of “Disney” detail- attention to everything- sight, sense and sound.
Jessica
Jessica,4 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2022 年 6 月 28 日
Douglas
Douglas,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022 年 6 月 6 日
Denise
Denise,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022 年 4 月 9 日
Harry
Harry,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022 年 2 月 8 日
My wife and I have stayed at a handful of different places in playa. We always said we need to stay somewhere different so we can experience new things. This stay at viceroy changed our mind. We have found our new permanent vacation getaway. Everything from the food, room, beach, staff, location was top notch. Very small resort of roughly 45 bungalows which have your own heated pool to indoor and outdoor shower. So quiet. The service was amazing. Pepe at the beach was incredible. We plan on returning very soon.
Garrick
Garrick,3 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2022 年 1 月 20 日
The property is a very nice small resort. Great for relaxation and for privacy.
The staff was very accommodating and responsive to the guest's needs.