My booking at the hotel was canceled. We did not sleep at MINT HOTEL SANDHURST cause when we arrived at the hotel, I booked us in but unfortunately they told us only one room was appearing on their system and not two rooms. It was a battle of phone calls between the receptionist and management.
Then finally I decided that we take our book in papers with us, so that no one will claim that we booked in and slept there. So, I have the papers with me. We did not sleep there. We went and booked again at HOTEL@SANDTON. That is where me and my family slept.
I told the hotel at Sandhurst that I want my money refunded and nothing has been refunded so far.
I was an email appearing that we paid successfully and slept there. That is not true. We were treated bad and I was with my family. It was late in the night. We had no choice cause we were tired, but to leave the hotel and book again at the nearby hotel. I have proof that we slept @SANDTON HOTEL NOT MINT HOTEL SANDHURST.
Your kind response is highly appreciated.
Kind regards
Dr. Bishop Cpln Solomon Sello Moloto
0824227411
solomonsellomoloto@gmail.com
On Fri, 22 Aug 2025, 13:01 Hotels reservations, wrote:
Dr. Bishop Solomon Sello
Dr. Bishop Solomon Sello,1 晚家庭旅遊
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10/10 好極了
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Martin
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2/10 不太好
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Joseph
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10/10 好極了
2024 年 6 月 30 日
Excellent staff and great location!!
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10/10 好極了
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10/10 好極了
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10/10 好極了
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2/10 不太好
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10/10 好極了
2023 年 11 月 29 日
Nice gated safe property. Checkin on a last minute booking was fast and simple.
Cameron
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Expedia 真實旅客評語
10/10 好極了
2022 年 9 月 27 日
Efficient and comfortable
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Hotels.com 真實旅客評語
10/10 好極了
2022 年 1 月 17 日
Teko
Teko,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2021 年 9 月 29 日
Comfortable
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Osagie
Osagie,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2021 年 9 月 24 日
The noisiest hotel I’ve ever been to
The noise levels in this hotel is unacceptable. People shout from the top of their lungs like it’s nothing.
Mike
Mike,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2021 年 4 月 19 日
The staff was polite , however my towels & bedding was not clean , so wasn’t impressed by that , but overall an okay stay ..
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8/10 非常好
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Great stay
Ambiance was great. Location was perfect. Woke up by hadedas's calls were awesome!
Cathy
Cathy,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
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Mathapelo
Mathapelo,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020 年 12 月 19 日
The bed in my room was a bit of a hazard. I kept bumping on it. It's edges are sharp. Otherwise had a good stay