Nestled in the heart of Le Tsilaosa Hotel & Spa, unwind with a delicious meal at Le Carnotzet or enjoy some friendly competition in the arcade/game room. Explore the beautiful garden and bask on the sunny terrace while staying connected with free WiFi. Guests rave about their stay.
Denis (RUN-Roland Garros Airport (RUN) - 171 min drive
Airport shuttle (surcharge)
Restaurants
Snack ô Jardin d’A2 - 133 min drive
Le Terroir - 7 min walk
Le Ze’zen Créole - 132 min drive
Tisanerie Des 3 Salazes - 7 min drive
La Cascade Gourmande - 133 min drive
About this property
Le Tsilaosa Hotel & Spa
When visiting Cilaos, Le Tsilaosa Hotel & Spa is a great choice to consider. Guests indulge in spa services, then grab a bite to eat at the restaurant. A terrace and a garden are other highlights.
At a glance
DONE
Hotel size
22 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 1 total)*
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Hosted evening meals each Wednesday, Thursday, Friday, Saturday and Sunday for a surcharge (reservations required)
Restaurant
Room service (limited hours)
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Arcade/game room
Spa services
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Heating (climate-controlled) and air conditioning
Ceiling fan
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Free crib/infant bed
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Le Carnotzet - Onsite theme restaurant.
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 7 for children
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
Hosted evening meal costs EUR 45
Children & extra beds
Rollaway beds are available for EUR 140.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Tsilaosa Hotel Cilaos
Tsilaosa Hotel
Tsilaosa Cilaos
Tsilaosa
Le Tsilaosa Hotel & Spa Hotel
Le Tsilaosa Hotel & Spa Cilaos
Le Tsilaosa Hotel & Spa Hotel Cilaos
Frequently asked questions
Does Le Tsilaosa Hotel & Spa offer free cancellation for a full refund?
Yes, Le Tsilaosa Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Le Tsilaosa Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per stay. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Le Tsilaosa Hotel & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Le Tsilaosa Hotel & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Le Tsilaosa Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Late check-out is available for a 50% charge (subject to availability).
What is there to do at Le Tsilaosa Hotel & Spa and nearby?
Le Tsilaosa Hotel & Spa has spa services and an arcade, as well as a garden.
Are there restaurants at or near Le Tsilaosa Hotel & Spa?
Yes, there's an onsite restaurant, Le Carnotzet.
Does Le Tsilaosa Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Le Tsilaosa Hotel & Spa like?
Le Tsilaosa Hotel & Spa is a short 19-minute walk from Pitons, Cirques and Remparts of Reunion Island and 7 minutes' walk from Maison de la Broderie.
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Le Tsilaosa Hotel & Spa Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
6.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
May 7, 2025
Nice staff, nice structure and great brekfast
Barbara
Barbara, 1-night trip
10/10 Exceptional
May 7, 2025
Great brekfast
Barbara
Barbara, 1-night trip
6/10 Good
Oct 26, 2024
It’s a good location and the breakfast was excellent. It could do with a bit of tlc and if you want to use the rooftop jacuzzi, make sure you book in advance. Also worth checking what day you are going to be in Cilous as eating options are extremely limited on a Monday.
Claire
Claire, 1-night trip
10/10 Exceptional
Sep 8, 2025
Adrien
Adrien, 1-night trip
10/10 Exceptional
Sep 2, 2025
Séjour très agréable
Hôtel charmant situé en plein centre-ville.
Les chambres sont confortables.
Le personnel est accueillant et serviable.
Il y a un parking ce qui est un vrai plus vu la configuration de la ville.
Les restaurants sont nombreux autour si on ne souhaite pas prendre ses repas à l’hôtel.
Une adresse à recommander.
Joelle
Joelle, 1-night trip
2/10 Poor
Aug 17, 2025
Week-end coocooning
Le parking est petit
Séjour agréable
MARIE ODYLE
MARIE ODYLE, 2-night trip
8/10 Very good
Aug 10, 2025
Je m attendais à mieux pour un 4 *
sylvie
sylvie, 1-night trip
8/10 Very good
Jun 7, 2025
Séjour agréable
katia
katia, 1-night trip
10/10 Exceptional
Apr 29, 2025
Lydwine
Lydwine, 2-night trip
10/10 Exceptional
Feb 21, 2025
François-Xavier
François-Xavier, 1-night trip
10/10 Exceptional
Feb 17, 2025
Agnès
Agnès, 2-night trip
10/10 Exceptional
Feb 12, 2025
Jean Luc
Jean Luc, 1-night trip
10/10 Exceptional
Feb 4, 2025
Jean Bernard
Jean Bernard, 1-night trip
8/10 Very good
Dec 22, 2024
Escapade Cilaosienne
Au cœur des montagnes et pourtant central
thierry
thierry, 1-night trip
10/10 Exceptional
Dec 13, 2024
éxélence
rien à dire nous conseillons
daniel
daniel, 1-night trip
10/10 Exceptional
Nov 30, 2024
Nicolas
Nicolas, 1-night trip
6/10 Good
Nov 17, 2024
SALLE DE BAIN VETUSTE - TRES DECEVANT - AUCUN SUPPORT POUR POSER LES AFFAIRES DE TOILETTE
philippe
philippe, 1-night trip
8/10 Very good
Oct 31, 2024
Séjour 1 nuit
Bon accueil. Personnel sympa qui nous a bien conseillés. Petit dej correct et varié.
Danièle
Danièle, 1-night trip
8/10 Very good
Sep 10, 2024
Murielle
Murielle, 1-night trip
8/10 Very good
Jun 9, 2024
Sejour agréable, personnel accueillant, chambre propre, excellent petit déjeuner.