Buena en General, Muy buena en cuanto a Restaurantes y regular en atención en bares y playa, comenzó a llover y quédate esperando en el lobby porque solo cuando llegas y te vas o visitas Restaurant te atienden con cierta rapidez, si no llega como puedas a tu habitación.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月28日
Buenas instalaciones para tener un descanso tranquilo
Mario
Mario,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月28日
Un lugar tranquilo y acogedor
Mario
Mario,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月23日
Me gusto mucho mi habitación era tal cual se veían en el catálogo y la comida también bastante bien lo unico que le cambiaria es que la mayoria eran a la carta
Julieta antonella
Julieta antonella,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月17日
Checking in to the property took a while and the lobby was not air conditioned. A lot of the restaurants on the map that was provided weren’t open the times listed or just weren’t open at all and we were not informed of this. You had to be seated in a specific dining area to have any meal meaning you couldn’t grab something quick and go. The waiters in the a la carte restaurant weren’t very attentive and we ended up going to the bars ourselves to get the drinks while at meals. While trying to relax on the beach, large CAT construction equipment would drive by all day as well as lawnmowers and weed wackers which were not very pleasant to listen to while on the beach. We were not properly informed of what the all inclusive included which was a day trip to a separate beach because the front desk staff stated “this beach isn’t very good”. They had no reservations available for our time there so we missed out. The rooms were nice and air conditioned. The inside restaurants were not air conditioned. The bartenders and a few waiters were very helpful but besides that not very friendly or welcoming service. Our shuttle to the airport insisted on picking us up at 7am for a 12pm flight leading to hours waiting around in the airport.
Samantha
Samantha,4 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年8月13日
Very nice property. Well kept. Could use some paint in various areas and upgraded fixtures.
Richard David
Richard David,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月13日
This property is truly amazing. The service is top notch and the food was amazing. My wife is also gluten free and every restaurant was accommodating with having decent gluten free options for her. Seaside market has the best breakfast and the lunches next to the ocean at Arrecifes are hard to beat. The palms side is definitely nicer though. Our favorite part of the trip was the service. Shout of to Maria at the entertainment area (she is so sweet), the nice man at the beach the night of the fire show for letting us watch, the woman who decorated our bed for our anniversary (BEAUTIFUL), Gabriel our driver from Lomas who is too kind, and Miguel for his incredible beachside drink service. The staff are all too kind here and go above and beyond for you. My wife and I will definitely be staying again.
Jordan Matthew
Jordan Matthew,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月13日
Felices!!!
Muy bien la pasamos increíble. Lo mejor el trato amable y humano de todo el personal del hotel
Lucy Yolanda
Lucy Yolanda,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月12日
It was okay, the staff was super friendly though
Sandra
Sandra,6 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月11日
Terrell
Terrell,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月7日
From the moment you arrive you are treated like a family member that has come home after a long time away. We enjoy our stay it was beyond great and our room was perfect. The swim out suite is magnificent. Great place we are going to inquire about getting married there.
Mitchell
Mitchell,5 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月7日
We like the transportatio from -to airport.
We didn't like, pools were small, the food was very limited, poor variety. The hotel and tooms were rundown,; beach area small,too many rocks.The more inclusive; bonanza ranch it seemed to be a horseriding tour, turnsout that the horse riding was not included basically a waste of time. The catamaran tour was good but the 30 min jetski which is included could not ride because of no slots.
Michael Anthony
Michael Anthony,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月5日
I can’t say enough great things about our stay. From our welcome and check - in to getting picked up at our room at 4:45 am - everyone was extremely friendly and always wanting to please. To name a few - Roberto and Anselmo from driftwood , Mariana , Gabriela and Diana at the SPA - the personnel who did check- in , Janet from the swim up bar , Moises from the limas travel group, all the Staff - they all know what customer service means. The rooms were nice , could use some updating on certain details - like the curtains, but overall nice . Honestly what matters is the experience and the food - both top notch .
Can’t wait to come back !
Wanda
Wanda,4 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月3日
This place is not very welcoming to single travelers. Single travelers do not receive the same attention/service as couples or groups! I do not recommend this place if you are traveling alone.
Maria
Maria,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月1日
chanell
chanell,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月26日
Such an amazing stay and definitely will be back. Only cons were they were supposed to do birthday decorations in our room my husband requested for my birthday and someone came in around the scheduled time brought towels and left. When he went to talk to someone about it, he was told we had a do not disturb sign on the door but neither of us definitely put up a sign. He also booked a candlelight dinner on the beach for my birthday but there was a tiny drizzle so they moved it to the outdoor dining area which is not the experience we paid for but Alex made sure we were refunded which was great but doesn’t change the fact that the only day that went “bad” was my birthday of all days OF COURSE lol but not the end of the world! Only other con was our jacuzzi wouldn’t fill up but maintenance switched it out promptly and it was great! So really not a con at all but those are the only negatives of the whole trip. Jesus and Cumi are two of the best people and bartenders there, it was like having friends we’ve known forever to talk with. I can’t say enough good things about this place it was so amazing and I wish I lived there !
Dani
Dani,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月26日
Everyone was so nice
Will book again lol
Alberto
Alberto,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月25日
Absolutely love this place. We had a swim up suite and our concierge and staff were so nice! Very attentive! Can’t wait to come back!
Kendra
Kendra,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月23日
Bonita experiencia
Gerardo Antonio
Gerardo Antonio,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月22日
Daniel Paul
Daniel Paul,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月22日
This is a beautiful resort with beautiful people working there
Susan
Susan,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年7月20日
I love everything
Christian
Christian,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月18日
Veronica
Veronica,5 晚旅行
Travelocity 真實旅客評語
8/10 非常好
2024年7月13日
My significant other, and I had a very nice time. Water was beautiful accommodations was beautiful and the service staff was excellent. Food was excellent and service.
The only part of the trip I might not have liked was the room .It was a little old. It was a little musty when you first come into the room the size of the room is a very nice size . It wasn’t bad but it was good.
Overall 0 to 10 I will give you a 7 1/2