Definitely not a five star hotel but still a nice building. Upon check-in, my non-smoking room smelled of stale smoke. A "cleaning crew" was sent to spray with air freshener. I declined, saying the smoke was preferable to the chemical air freshener, and asked if another room was available. They promptly moved me to another room which they heavily sprayed before I arrived. The next morning, there was no hot water for a shower. I let it run for 5 minutes, still cold. With only a handful of guests due to Covid, I get the feeling management is trying to save on services. There are lights out in the lobby and throughout the hotel hallways. At breakfast, I was told to "finish up" as they were closing 30 minutes early. The staff were very polite but seemed to be acting on behalf of management.
