Well, there were three of us, and we only got two wash cloths. So, after checking in and going to family activities, when we came in at 10pm at night, we asked for another one or two. We were refused because they don't give out extras. When I told them we were short upon entering, the lady at the desk said she couldn't because they were all in the washing machine. At 10 pm at night?! Really? I was not impressed. Also there was nothing in the cupboards except a toaster. So you'd better bring your own serviceware in order to use the kitchen. On the flip side, the rooms were clean and comfortable, and we had no issues.