Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Ashley
Ashley,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 19 日
Staff were exceptional
Jim
Jim,14 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 23 日
Great place to stay on the ocean
This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
rob
rob,8 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 10 月 20 日
Dawa Dolma
Dawa Dolma,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 9 日
I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality.
However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.
Asma
Asma,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 12 日
Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Richard
Richard,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 8 月 20 日
Amazing property and wonderful service from all the staff definitely recommend this property!
Seema
Seema,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 8 月 17 日
kit
kit,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 6 月 30 日
BRYNN
BRYNN,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 6 月 7 日
James
James,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 3 月 16 日
Elissa
Elissa,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 2 月 5 日
Lo mejor!
Es la mejor experiencia que he tenido en un viaje!!
Francisco Antonio
Francisco Antonio,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 1 月 22 日
My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Meredith
Meredith,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 11 月 18 日
The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options.
Transportation was a bit pricey and drinks.
But excellent service
Dayne
Dayne,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 10 月 26 日
O
madalina
madalina,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 10 月 18 日
Amazing property and staff
Julian
Julian,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2023 年 9 月 28 日
Nice and Quiet
Gharzai
Gharzai,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 9 月 2 日
From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Amy
Amy,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 8 月 28 日
Um lugar que você fica com pé na área.
Muricio
Muricio,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 7 月 24 日
Exceptional staff and grounds. Perfect for couples to spend quality time.
Daniel
Daniel,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 7 月 21 日
The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Marc
Marc,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 7 月 15 日
Everything about this property is fantastic. You could not ask for anything more.
The staff is unbelievable. They make your dreams come true.
Deidra
Deidra,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 7 月 11 日
The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients.
There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.