This was a very unpleasant experience. I had booked accommodation from March 31st to April 2nd, but on March 30th, I found out that the road to Mývatn was closed. I immediately contacted the hotel and other hotels to inquire about the possibility of a refund. When I confirmed again on March 31st, I discovered that the road to Mývatn was completely closed. However, the hotel insisted that it was the consumer's responsibility and refused to refund. I believe that in such a case of a natural disaster preventing travel, it is unfair to blame the consumer. This situation makes the accommodation unsuitable for staying.
Chien Lung
Chien Lung,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年10月2日
Hsuan
Hsuan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年7月29日
In Chong
In Chong,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2019年12月20日
Wing Nin David
Wing Nin David,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年11月17日
在米湖旁邊,加油站也很近
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年8月14日
Beautiful hotel
The room is very small, the bathroom is too small too stand inside to shower. You’ll easy to get hurt your feet.