出國多年來最不負責任的飯店,1.房務清潔完房間居然沒有關好房門就離開。2.入住當天櫃枱索取二日停車費日幣現金1900,當場問收據,回應退房時給付,但是在退房當日只收到日幣1000的收據,和櫃枱確認時,只推說聽不懂英文,主管不在,會英文的職員都不在,真是個不負責任和不安全的飯店!
This is a terrible hotel in Hakodate, The first day when I back to the hotel at night, I found that the housekeeping did not lock my room totally. I complained to the front desk, and hope that the duty manager can give me the good reason why it happened. unfortunately, the none of front desk staff can speak English. Few minutes later, one manager with another American who can speak Japanese talk with me, and say sorry to me, I am fine. Just talk to the manager, don't happen again. Next day when I check out, I got the parking receipt. It shows $1000. However, I paid $1900 when I check in. When I asked the receipt, the staff said that she will give me when I check out. The fact is, I got the receipt $1000, and she said that it never happen to receive $1900. What I care is not the money, but also the correct receipt and the working attitude.