The door knob was broken and removed off, which staff was mentioning? But it was still inconvenient. The bathroom smelled pretty bad and wet all over when I checked in the room, which was around 9pm. Towels were very thin like a towel for window cleaning.
I didn’t feel cleanness and would not be choosing this room over another 1BR on the north tower bldg.
Kumi
Kumi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年7月27日
Cheonh
Cheonh,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年4月26日
真實旅客
4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年4月16日
Only 1 access card provided, very cumbersome when going in and out of property. Should consider providing 2. No toilet paper.
Other amenities provided OK. Pool was fabulous.
1 security guard said use of sunblock not allowed? Find this ruling really weird.
真實旅客
2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2019年3月25日
johari
johari,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年11月21日
Great but not provided drinking water.
Alvin
Alvin,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2018年1月8日
1st and the last time....
It was a disaster from the checking in till when I got the room. Everyone from the security guard to the guy in charge was rude. Communication was a nightmare. No toiletries were provided, even no toilet paper. Toilet was dirty. No remote controls for the aircon, batteries missing from the tv remote, no thrash bin or bag, no utensils in the kitchen. NOTHING WAS PROVIDED AS WHAT WAS INDICATED IN THE ROOM DESCRIPTION DETAILS.
Leonard
Leonard,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2018年1月5日
Maliki Kamal
Maliki Kamal,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2018年1月5日
Worst experience ever !!!!
We checked into the Apartment Unit No. 1401 North Tower at 11pm after a tiring day and we were horrified to find that the whole place was not cleaned after the previous tenant moved out. All the rubbish bags were still on the floor, baby diapers inside the toilet, bathroom were not clean, beddings were not fixed / changed and full with hair, floor was dusty, and one of the bedroom floor was covered by water. We kept calling the Owner for 1 hour but no answer, sent him messages and the photos of the house condition, not a single reply. Obviously he knew about this and was trying to avoid us. Very disappointed with such service. Feel cheated.
Miss J
Miss J,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2017年12月28日
Overall was good.
It really felt comfy and it just felt like home. The only downside was the location, there wasn’t any toiletries like shampoo, toothbrush. It will also be good if there’s washing machine and a hair dryer.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2017年12月27日
Stay at Tebrau 1 premium 12 stay
The stay at tebrau premium is nice . Donald, the management staff is wonderful. Overall, we have a good experience for the stay. Will go back to stay again.
Alice
Alice,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2017年12月11日
Real Bad Experience with Hotels.com
I could not check in at all as I did not make pre arrangement. When I reached the hotel and called the service staff, there is no answer and left me stranded at the hotel. It was already almost 12 midnight.
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2017年12月1日
Overall good stay
Overall all good , but my family feel haunted , we booked few rooms
boon huat
boon huat,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2017年11月17日
The stay was ok................................................
真實旅客
1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年11月6日
Rafeah
Rafeah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2017年10月21日
A great stay for a big family.
The check in experience was very bad. Thete is noone at the receptions. Been waiting and calling for a long time. The receptionist came 30 minutes later. Like what??!! While preparing to check in, there is no room for us. How can it be??? Im very mad! And, it tooks another 30min to settle. Meanwhile the receptionist were calling his dont know who? Than, we got a room. He mention the system is not updated. lol!!
Averall, the stay was very gopd. I love the decor of the room, amenities, cleanliness and its a safe stay. There are 24hour guards. So no worry. Would surely be back. But, pls be more updated and have a good customer service. Hope our next visit will be smoother.
Thank you
Siti
Siti,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2017年10月19日
The room cleanliness is the only thing execellent
I arrive by 3.pm to check in but no one or no counter to check in.
Since the facilities is new, the lobby, elevator and walkaway is still under construction.
No assistance for check in and i have to wait almost 1 hour to get my room.
The parking also is payable.
Not enough access card to enter and the security cant speak english or malay.
There was only one person whose doing all the runners.
Thanks to him.