If your looking for a freezing experience book now
I don’t often write bad reviews but I felt the need for management to act upon our recent experience 3rd January. We arrived during the U.K. cold freeze with weather temperatures below minus. We arrived at the room at 4pm to a freezing cold room colder than outside. I explained to the gentlemen on the reception due to health conditions I could not be subdued to such cold temperatures and explained when turning on the radiator no heat prevailed. He advised it was on a timer and would not come on till 6pm so I had to shower and get ready in a stone cold room. I explained we were staying as flying from Manchester airport and would be catching an early flight and leaving at 3am and he said sorry the heating would not come on until 5am the following morning, I said this would not help my situation. I asked if he could provide another oil heater as the one we had barely gave out much heat and he said he would ask. He did not follow up on this and we were left with no choice but too again get ready in a freezing cold room at 3am saturday morning. In past experience I arrived to a warm room not a hotel that saved fuel and compromised their guests.
Further to this there were hairs in the shower and out of 5 I would give the cleanliness 2 stars. The noise from the bar kept us awake all night! I would not recommend and the start of our holiday did nowhere meet our expectations. Luckily for us the rest of our holiday had far exceeded expectations.
Debbie
Debbie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月18日
Dirty
Rooms are in very poor condition carpets dirty shower was shocking needs completely overhauling especially for the price.
Richard
Richard,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Lovely friendly hotel, excellent breakfast with choice. Only downside was shower had no power, just a trickle.
Geraldine
Geraldine,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Definitely going back
All the staff could not do enough for us. Food was fab
Mark
Mark,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Owen
Owen,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月9日
The accommodation was clean
Russell
Russell,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Property was very clean the pub was excellent
Russell
Russell,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月17日
Ben
Ben,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月11日
Kaspar
Kaspar,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Karl
Karl,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Unique old property that has retained its charm whilst offering modern facilities.
Graham
Graham,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
paul
paul,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Unfortunately no food after 8 pm.
So we had to go out to eat.
But the staff were very helpful.
Gerald
Gerald,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
Great rooms, excellent breakfast, really friendly staff.
Hannah
Hannah,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月18日
Courtney
Courtney,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年9月17日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月7日
Very convenient and (once we had the parking sorted) very central. Great venue.
Greg
Greg,1 晚家庭旅遊
Wotif 真實旅客評語
10/10 好極了
2024年8月4日
Rose & Crown Knutsford
Nice people lovely room & great breakfast.
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月18日
Would stay here again
Convenient location in the centre of Knutsford, and with parking to the rear. Helpful staff and a good breakfast
Anne
Anne,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月13日
D S
D S,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月13日
Nice hotel
Only problem was the stairs x Over looked garden x
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月5日
Staff were brilliant especially Alice. Couldn't have dinner because of a large party. Breakfast was ok but Continental choice was limited. Would stay again if in the vicinity