10/10 好極了
2024年11月26日
Late checkout overcharge
The night before my check out I request a no charge late check out from 11am to move to 12pm as is on their website. Right after 11am the date of check out the housekeeper knock on my door and said check out was at 11am and that I will be charge a late check out fee and I explain to her I requested the night before and she said is not in her system so will be charge the fee. I went to front desk and the front desk lady about what happen and they did not care to remove my late fee. I will definitely will not stay in this hotel again.
Melixa
Melixa,2 晚好友同遊
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