Very clean, food was excellent, treated as family.
Linda
Linda,4 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年6月19日
The property is beautiful with 2 cenotes and plenty of walking paths through nature. At the time we visited both cenotes looked really murky and not good for swimming. A fun bonus of the property is a free fish spa! They charge $25 per person for this at XelHa but at Akumal Natura you can do it for free which is super cool. The restaurant is a little pricey but everything we ate for all 3 meals was delicious. Now for the actual glamping- it’s Mexico and there is no AC so be ready for a hot, sticky and sweaty night. They gave us 2 fans but I still barely got any sleep. It was simply too hot. But I knew that going in and it was worth it for the experience. Glad it was only one night!
Everyone was very kind and friendly and they even set up a tour of a nearby nature reserve that was EPIC. We saw so many animals and learned so much and then got to experience this really cool enclosed cenote. If you aren’t brave enough for a hot night of camping then at least come for the tour and eat at the restaurant.
Leah
Leah,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年6月10日
Kellie
Kellie,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年6月8日
We didn't feel safe there. We were the only people there and there is road construction going on very close. There is no way to feel safe with 2 women traveling. So we left and they wouldn't refund our money. The Cenotes looked awful, and the restaurant wasn't open until 7. It was unbearably hot and the mosquitos had a field day with us, even with bug spray on.....Lets just say glamping is not for everyone and we should have felt more safe.
Kristine
Kristine,1 晚家庭旅遊
Orbitz 真實旅客評語
8/10 非常好
2024年5月29日
We highly recommend that you take the monkey sanctuary tour with Cesar as a guide. Without his enthusiasm and knowledge, you won't see the true value of this place. The glamping was romantic and fun. Our place was close to private lovely cenote Great value if you can get here by car or cheap transport. Not convenient location.
Heather
Heather,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月8日
The staff is friendly and their tour is amazing don’t skip this unique opportunity
Adriana
Adriana,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年4月5日
El hotel es cómodo y tiene buenas instalaciones, sin embargo están construyendo el tren maya justo atrás de la propiedad. Deberían comentarlo antes de hacer la reserva. No es posible dormir ya que los trabajos empiezan en la noche.
Ricardo
Ricardo,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年3月16日
Nice natural spot
Robert
Expedia 真實旅客評語
6/10 不錯哦
2024年3月1日
Meenakshi
Meenakshi,12 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年1月29日
It has an amazing romantic setting. Unique, quiet, and simply gorgeous in the middle od nature. With two cenotes in the property with 24hr access. We felt like we had the property to ourselves. I will definitely be going back again. I will be booking my daughter's honeymoon there for sure. It is a MUST see!!!
Luz
Luz,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年1月24日
Lucas
Lucas,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年1月2日
Howard
Howard,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年12月31日
It would be absolutely perfect if not for one small thing that makes all the difference in the world: lighting. The rooms have a really cool tropical rustic vibe ……. until you turn on the lights and the warm colors of palm fronds are bathed in an icy blue fluorescent light, and then you are transported to a government bureaucracy office or a Wal Mart. Other than that, we loved the place!! We really admire their mission to rehabilitate animals, and we thoroughly enjoyed the tour of the rehabilitation facilities. The on-site cenote is lovely. I understand that the LED lightbulbs are better for the environment, but they completely kill the vibe. If they would only switch to a soft white lightbulb with a warm, it would be the perfect spot. My only other complaint is that they promise, free, bike rental, but the bikes are in such poor condition, that they are practically unusable. Several times, the chain just fell off bike.
Helen
Helen,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年12月13日
Lynne
Lynne,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年4月23日
Great spot to enjoy nature, 2 cenotes in site and Staff was very friendly and helpful.
Brenda
Brenda,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年3月4日
Everything was wonderful. Very unfortunate about the construction and train going in next tor the property.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年1月4日
UNRESPONSIVE HOTEL
ABSOLUTELY WORST EXPERIENCE EVER. HOW IS IT THAT I SHOW UP TO THE PROPERTY THEY DONT EVER ANSWER THE DOOR OR THE PHONE AND NOW BEING CHARGED FOR A STAY THAT NEVER TOOK PLACE. THERE WERE PUDDLES OF FLOODED WATER EVERYWHERE AND NO MOTORCYCLE TAXI WANTED TO TAKE US THERE. ITS NOT CENTRALLY LOCATE. DO NOT BOOK HERE!!
America
America,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2022年11月28日
Bien pour une nuit.
Le camping est bien pour une nuit, plus je ne recommande pas. Heureusement pour nous, arriver à l’accueil pour la 1er fois, ils nous précisent que nous avons la chance d’avoir la chambre vip donc avec eau chaude. Attention lors de votre réservation car ce n’est pas précisé.
Le camping est censé être au calme hors nous avons eu de la musique toute la nuit.
Personnel très agréable et gentils, par contre la responsable peut se remettre en question, désagréable.
Guilhem
Guilhem,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2022年11月5日
No hay agua caliente. Para bañarte con agua caliente tienes que pedir un termo y bañarte a cubetazos. No avisan eso antes de reservar. Tampoco hay wifi en las habitaciones.
Ana
Expedia 真實旅客評語
10/10 好極了
2022年7月22日
Beautiful and peaceful 4 night stay. Extended twice. Felt like we had the place to ourselves. Two cenotes with one with lights for nighttime swimming. Delicious food at the restaurant. Ate a beautiful barramundi fish (Australia really in Mexico), decent breakfast in the morning, yoga classes, and took the Monkey Sanctuary Tour to support the conservation efforts of the owner. Great private outdoor shower, too. They bring you hot water if you need it. We even adopted one of the kittens that was living there and is now a happy member of our house in Tulum (yes we live nearby and have your company).
Gary
Gary,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年5月21日
Top
Nous avons passé 5 nuits parfaites dans ce glamping avec un ami.
Expérience unique au milieu de la jungle.
Accueil au top, tous le personnel adorable.
Réservé aux personnes qui aime la vie dans la nature et qui n’attendent ps un confort d’un hôtel étoilé .
Cependant tout est fait pour ne pas trop sentir les désavantages du camping brut : mise à dispo d eau chaude le matin, moustiquaires.
Bon petit déjeuner: pain de mie, fruits, café, fromage blanc, muesly. (Nous n’avons ps manger au restaurant le reste du temps)
Moi qui ne pourrait probablement pas passer une nuit dans une tente dans la jungle, ici j’ai envie d’y retourner.
Donc foncez 😊
Fanny
Fanny,4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2022年5月11日
Para verdaderos amantes de la naturaleza
El lugar es lo que dicen, un verdadero lugar para los amantes de la naturaleza, con todo lo que eso conlleva, insectos y arañas en la cabaña, no hay aire acondicionado (solo un ventilador que la verdad no es suficiente para el caloron), mosquitos y en uno de los cenotes hay murcielagos. No lo digo como algo malo, si no para que realmente consideren esas cosas al momento de elegir este lugar para quedarse. El personal es muy amable y muy al pendiente de lo que necesitas.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年5月3日
Wifi in the rooms does not work. It's located no where near the beach despite the beautiful image they show of a beach. Lot's of bugs. Owners not very nice. We made a last minute reservation to enjoy a night of relaxing in the jungle with internet. We had been without internet for a week. And they just put up an image of their guests using wifi in their rooms. But the wifi is atrocious. So it was a big waste of time and money. We didn't want to use their restaurant. Bugs are everywhere and if you plan to be there you'll want to bring a six pack of spray hahaha!! Otherwise the place is great ;)