The staff was great, especially the night time attendant! The room was nice and big. The sheets on one of the beds smelled really bad like soured laundry. On my way out for the day, I went by the front desk and asked for the sheets to be changed on the bed closest to the window. When I got back to the room, the sheets had been changed on the other bed but not the one that needed changing. I went back to the front desk and the got clean sheets from the attendant. She offered to help me change them which was very nice but I told her I could take care of it. The kitchenette counters had not been cleaned when we first checked in either. There were fresh coffee rings left there so I wiped them down myself. Housekeeping also took all of the toilet paper out of the bathroom on our second day there. We were staying for 4 nights so we had to get more from the front desk. There was a lot of loud traffic noise from the road each night. Sounded like cars were drag racing some nights. We appreciated the ear plugs the hotel provided. Breakfast was completely wiped out the morning we checked out. We did get there later than planned, at 9:45, but breakfast was supposed to be served through 10:00. There was literally one bagel left out of all the food so we went elsewhere for breakfast which was disappointing since breakfast was supposed to come with the price of the room. Overall, we had a decent stay.
Brooke
Brooke,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月27日
Clean but noisy
Very noisy. Breakfast was not good. Tv service kept going off. Room was very clean.
April
April,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Jackie
Jackie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Staff very helpful and remembered me from my last visit.
Nicholas
Nicholas,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Lea
Lea,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Bhavisha
Bhavisha,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月24日
Lori
Lori,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Pleasant staff and clean safe environment
Frank
Frank,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月22日
Glen
Glen,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Todd
Todd,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Jorge
Jorge,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月28日
Do NOT stay here!!!!
I stayed here because of the reviews on Hotels.com. I am extremely disappointed in this experience. Only one elevator worked. With how busy the hotel was you ended up standing there for a very long period of time trying to get up the elevator. The bed is extremely uncomfortable. If you are a light sleeper since this hotel is right next to the road, you can hear the noise of the traffic all night long. On my last day upon check out I found there was an extra parking fee attached to my bill, which was not told to me when I checked in. And also, there was no breakfast. Apparently the person did not show up which turned out to be our problem . So no breakfast and the gentleman at the front desk was extremely rude.
Susan
Susan,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月20日
FELIPE
FELIPE,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月18日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月14日
Storm shelter for Hurricane Helene. Power was stable but the satellite tv unstable. Elevators out of service.
Kathy
Kathy,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月13日
Unbelievably rude staff! The GM is an embarrassment to the Hilton chain. The hotel is filthy and full of squatters. Couldn’t be a worse place to stay.
Carrie
Carrie,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月12日
The location is very convenient to USF. We stayed here because the property was listed as pet friendly. After check in, I was informed they would be charging me an additional $75 to have my pet with me. I would have been OK with this if 1- I had known about this ahead of time and 2- I did not spend the entire time we were there picking up small debris from the perimeter of the room and under the bed (rotten apple) to keep out of my dog's mouth. There isn't a very nice area where you can walk your dog to do their business ( basically the side of the road)
The staff was friendly and the breakfast was decent.
Overall, for how much we paid, I would have expected nicer grounds and I learned per "friendly" really means pets "tolerated"
NICOLE
NICOLE,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
Your check in staff was AMAZING!!!
Milagros
Milagros,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月10日
Erin
Erin,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月8日
2 night stay, did not have any staff interaction. Rooms are big, clean and comfortable