The mattress and pillow gave me a back and neck pain.
200 meters walk downhill to chair Lift was acceptable. 500 meters walk uphill to welcome center was a torture especially with luggage. Should have provide shuttle like most other hotel in the area.
Alex
Expedia 真實旅客評語
6/10 不錯哦
2022年12月23日
The good thing about this hotel is about 5 minutes walk down to hirafu intersection or the Ace family chair Lift.
I saw some other comments saying you can ski in ski out but I asked the hotel staff and she said you have to walk down.
For the facilities , you get what you paid for. Nothing fancy.
The biggest problem is walking up the hill to the hirafu welcome center. (Bus station) it's a 500 meter , 10 minutes Abe a 2200 steps walk........with all your luggage , ski and boots. OMG, that was the biggest workout of the week. (Most hotel on the hill provide shuttle) Taxi wouldn't come because of the short distance.
I WILL NOT STAY HERE AGAIN UNLESS THEY PROVIDE SHUTTLE TO AND FROM WELCOME CENTER. I'm too old for this
Toilet facility should be improved. Breakfast food refill more so that people coming down after 8:30 pm still have reasonable amount of food
真實旅客
6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2020年1月15日
Nice accommodation in Hirafu
Hotel is located in the middle of everything. Few mins walk to one of the chair lift. Convenience store and restaurants are on the same street. Hot bath is nice and clean.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年1月5日
真實旅客
4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2019年12月28日
Super super good!good location!good breakfast!good view of mt.yotei!good service!
Right I the center of Grand Hirafu area. Hotel is newly renovated, I guess, so that the condition is very good. Easy access to Family course so it is almost a ski-in-ski-out location.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年1月24日
Kwok Ho
Kwok Ho,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年1月15日
jin-rou
jin-rou,1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2019年1月10日
Nice experience overall.
Stayed in a Japanese hotel room, which was quite comfortable. Not all staffs spoke English very well, but were nonetheless very polite and helpful. Location within walking distance to ski area, and snowsports equipment storage at ground floor very convenient.
One minor catch was the in-house onsen, facility was bare minimal and many users did not follow general rules(not the hotel’s fault though). Breakfast could be improved as well.