2/10 不太好
2019年3月30日
WORST hotel experience ever!
I arrived at Heathrow at around 8pm, and called the hotel saying that I would probably arrive late. I did make a call previously when I was in Paris at around 2pm, at that time the girl who picked up the call said it was okay for us to get there late. However, when I called again at 8pm, the person said that it was too late for us to arrive ( it would be around 10pm when we got to that place ) and HE SAID THAT HE WAS NOT GOING TO OFFER US A ROOM. We booked another room on the same night. Later on, we called hotels.com asking for a refund, THE OWNER REFUSED, saying that it was OUR FAULT. The person who answered our phone couldn't even speak good English, as a foreigner, I could hardly understand his accent.
ma
ma,4 晚家庭旅遊
Hotels.com 真實旅客評語