Great location and friendly staff. However the room is considerably small given the price of the room, for 2 person without luggages, we had to keep moving the furniture in order to move around. The heating in the room took a long time to heat up and the bathtub in the room did not work.
Caroline
Caroline,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Recommend!
Lovely, old hotel. Great location. Need to use stairs in some parts of hotel. There’s construction going on around the hotel. Staff were friendly, extremely accommodating and changed our room because of the noise. Decorated very nicely for Christmas!
Jennifer
Jennifer,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Nicola
Nicola,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Perfect location for a weekend in Bath
Perfect location for our stay in Bath. Quick check in & friendly staff. Fantastic breakfast too.
The room was comfortable & spacious with a very handy free mini bar.
Alexandra
Alexandra,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Good, weird check in
Room was very comfortable. No complaints. Weird process at check in where the rooms were clearly ready before 3 but they wouldn’t let us in, this ‘lie’ stumbled into a few more lies to cover it up.
Jamie
Jamie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Beautiful hotel
Lovely staff
Sue
Sue,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月11日
Adequate
Reception staff were excellent. Attended to us immediately and were very helpful. Reception was warm and inviting. Our room however was around the corner in another building and because work was being carried out no internal access to bar and reception. Our room was very dark and cold. No main heating on, only aircon unit which was hopeless. Reception did put a small heater in our room but it was not very effective. Breakfast was average but service slow. Had the vegetarian breakfast which was quite poor with items missing. The Hotel itself is in a great location for shopping and attractions.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月8日
Lovely location
Beautiful hotel, clean, comfortable, fresh smelling, only criticism would be tea and coffee making facilities had very limited space and was awkward to use, also coffee machine leaked.
Rachael
Rachael,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月8日
Stay well clear of this hotel
Very disappointing
Would
Not recommend
When booked now mention we would not be in the main hotel escorted into the road around the corner out in all weathers to a separate unit with four flights of stairs and no lifts
Not good for a partially disabled person
Room was dirty
Room was freezing and even after bringing this to their attention twice still nothing done
Reception called at 2230 about a room change after originally pointing out the issues at 1600 hours
Could only tell the heater which didn’t give out heat was on as we could see the cobwebs blowing around
When you go to breakfast you have to put on hat and coat and go outside in the rain to get back into the main hotel to eat
For a 400 pound room per night I have stayed in much better hotels
I will never stop in any hotels in this chain again
Was an anniversary surprise that was ruined
The description on there and this web site does not give you
All the details about the hotel rooms and locations
I won’t be using hotels.com again either !
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月7日
The original room was too warm and
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Lovely stay
Lovely hotel. Extremely attentive staff
Helen
Helen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Martyn
Martyn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Excellebt
Room was very tasteful!
Caroline
Caroline,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
An amazing hotel. Beautiful rooms and fantastic decor. Stayed in the York Indigo and the Bath one was just as great!
James
James,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月2日
Small and compact - hard with luggage
We knew we would have to park across the road at the council car park - but trying to find a park in there was a nightmare on a sunday. No where to pull up to drop bags -so you have to carry/pull from wherever you get a park - rain or shine. No trolley - doors are narrow, corridors are narrow too. Very much a small boutique hotel with lots of small areas.
Deborah
Deborah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月1日
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Quality Hotel Wuality Staff
Great hotel with a warm welcome. Location could not be better. Lovely bedroom and bathroom.
Ate in the Beau Brasserie which was excellent.
The staff were amazing and very hard working on what was seasonally a hectic time.
Hilary
Hilary,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Wonderful boutique hotel!
Wonderful stay at this lovely boutique hotel in Bath, it has lots of character. Rooms were wonderful, a large size, and very quiet.
Close to the train station and walking distance to the main sites, with lots of dining options around. An excellent choice for a few days in Bath and highly recommend this hotel as a treat.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月22日
Chilling!
Found the decor in the room intimidating.
Birds in cages - playing cards- paintings with paint on their faces! Not soothing!
Weird!
Jill
Jill,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Chris
Chris,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Unfortunately when we checked the bed, the linen was not upto standard. We reported it to reception and moved us to another room.
The staff couldn't have been more helpful and apologised and would be taking up the issue with housekeeping.
The location the hotel was ideal for us, a couple of minutes walk from Bath Spa train station but easy to get to the shops and theatres.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Beautiful
Beautiful hotel in great location, friendly staff, beautiful decor, old building (beautiful) but i would recommend you request a room with easy access if stairs will be an issue