Sound proof sucks, you can even hear your neighbour sneeze, talk and if you have a neighbour like mine, you got up by their alarm everyday 7ish and they wont turn it off for almost half an hour!!!!!!!!!!!!
Wifi is unstable all the time;
Bedsheet is not changed even there are multiple holes on it!
For one day, room was still not made up when we left at 10am and came back at 2:30pm even we requested room to be cleaned up by switching on the clean up light! The cleaning team even left a note saying they came by but do not disturb is on but we are definitely sure the "makeup room" light was on! So we have to leave the room at 4 just because their cleaning team is off duty at 5 for them to clean up my room!