Upon checking in I was informed my suite wasn’t ready because of electrical problems and that it would be ready the following day. This should’ve been my que to leave but I gave them the benefit of the doubt. Unfortunately it went downhill from there. The room we were given had a dirty shower stall. The shower also overflowed because the water would go down the drain slowly. We had to place several towels on the floor to catch the water. The towel rack came off the hinges by just removing a towel from the rack. I asked for an iron and I was told they didn't have iron but could have it sent to get ironed outside the hotel. The following day I was told I would not be getting the room I booked which was the pyramids view room and was the ONLY reason I came to this hotel. I wasn’t offered any compensation until hours later. When I returned from my tour I found my room was not cleaned and it was nearly 9pm. We also had to request clean towels and were given the towels meant to be placed on the floor when exiting the shower. Also the outside of the hotel has several camels and horse carriages and as soon as you step outside of the hotel you’re greeted by the strong smell of manure. The manager tried to “offer” me tours but I already had all of ny tours booked including transportation. He then offered to give me a refund for the difference in the rooms and got an attitude when I told him I would contact hotels.com to ask for a refund because he was trying to charge me extra fees.
Diana
Diana,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 13 日
,
Vasoulla
Vasoulla,3 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 13 日
Pros- The room was very clean.
Brilliant view.
Dinner was good.
Theyre helpful.
Cons- The balcony is shared so anyone can sit there or pass by your window. So you dont have your own balcony.
The wifi was awful.
The shower clogged or barely produced any water. The tap sometimes did not produce any water. The customer service was good overall. Breakfast was mediocre, remains of the previous nights dinner.
They dont clean the room.
They overcharge (taxi, tours)
Overall, i wouldnt stay here again.
Eric
Eric,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 18 日
Best view is real!!!
The view of this hotel is incredible!!! Manager helped us out when suitcase broke in middle of night & gave us free ride to get another bag. Best view in Cairo!
Austin
Austin,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Var där som ensam resenär och jag fick ett bra bemötande och ett fint och städat hotell och rum, samt hade dom en egen resturang längst upp och en egen bar, där man kunde avnjuta en frukost eller middag med utsikt över pyramiderna. Ska man på utflykt så kan hotellet lösa de med transporter i välfungerande AC bilar. Samt att dom betalar för hämtning på flygplats vid ankomst utan kostnad. Så för mig var detta hotellet perfekt och ja kommer definitivt återvända.
Simon
Simon,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 13 日
GAVRIIL RAFAIL
GAVRIIL RAFAIL,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
A very clean, reasonably priced, comfortable hotel, probably one of the best in Giza, with a fantastic rooftop view of the pyramids. Good variety of breakfast goods combining continental and Egyptian options such as foul medames, flatbreads and salad. Staff throughout were friendly and helpful. My room was spotless, spacious, had effective aircon and the bed was firm and comfortable. I never used the jacuzzi. Perfect for a few days stay. But the standout for me was the rooftop restaurant from where you can breakfast and dine with a stunning view of the pyramids, including the evening sound-and-light show. The hotel also gives a free lift from the airport.
George
George,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
The perfect spot to relax with an exceptional view and quiet, clean and special enviroment
Omar
Omar,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 8 月 2 日
Ramy
Ramy,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Cerca de las pirámides y muchas cosas que hacer alrededor
Joelis
Joelis,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
A brilliant view and generous breakfast, lovely staff!
Sandhya
Sandhya,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
I had a wonderful stay at the Best View Pyramids. The staff and owners were incredibly attentive and kind throughout our visit. We had convenient transportation, enjoyed a delicious breakfast with a thoughtful touch from the chef, and overall, the experience was fantastic! :)
Jocelyn
Jocelyn,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
Mr.Fawzi, General Mngr was a true professional & very hospitable. Always communicated promptly. Views from the rooftop terrace was insanely beautiful & we felt staying among the Pyramids very nostalgic. Good breakfast. Ms.Rania, Guest relations offered the best tour to Alexandria. Had some sewerage smell issues which was finally resolved by Adam, the owner. Overall highly recommend all to stay here & be treated like family! Everything is within walking distance. Beds are comfy & clean.
Tapajit
Tapajit,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 7 月 4 日
We travelled as a group of friends, all women. We arrived at 11.30 am and although check in was not until 2pm we wete able to go straight to our room. The welcome from the staff was very friendly and they were extremely helpfull, the owner was present during our check in and offered us free use of car and driver to show us the local area, we were unable to take up his kind offer as had already made plans prior to travelling to Cairo, which I would highly recommend if only staying a couple of days.
We stayed in the luxury suites with private balcony situated above the rooftop seating area which overlooks the Sphinx and Pyramids. The hotel is worthy of its name with jaw dropping views. Unfortunately and no fault of the hotel there was a power cut in the evening for approx 3-4 hours so unable to shower, no air conditioning and unable to charge our phones. The power cut also impacted on the Pyramid light & sound show which did not go ahead which was a disappointment.
The hotel is situated around the corner to the entrance of the Pyramids and the area surrounding the hotel is a working area with horses and camels kept outside of the hotel overnight, great traditional feel but may not be to everyone's taste.
We all had a truly amazing time during our stay in Cairo and would highly recommend, we felt totally safe during our time in Cairo. Cairo is very hussle and bustle and there are no driving rules on the roads, but this just added to the experience.
Such a great experience. Firstly, check-in is open 24 hours which is a blessing as I arrived to the hotel around 1:30AM after a very long and demanding travel period, reception couldn't have been any nicer.
From day one the staff made every attempt to guarantee my stay was a pleasurable experience. Breakfast is delicious and varied with traditional Egyptian vegetarian options and pastries, coffee, etc., and is served till 11AM. I was able to do the Pyramids before the heat arrived and still made it and requested an omelette. Getting to the GEM from the hotel is a breeze and the on-site taxi service is a simple request. I used this option on a few occasions. The bar and restaurant offer drinks and food into the evening and I also used this option, the mixed grille was delicious and what a view! Room nice and cold, comfy bed, hot shower and clean. Nothing to complain about. I additional enjoyed the cultural experience given the location of the hotel. Highly recommended. Sad I had to leave.
Mark
Mark,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
The staff are the absolute best. You will not find a better place to stay in the area. You dont need to find tour guides the hotel can provide you and tour family with everything you could possibly want or need. The owner is amazing, I felt like i stayed with family. Please dont waste time with other hotels in the area this is the only one you will want to stay at.
真實旅客
18 晚旅行
Travelocity 真實旅客評語
6/10 不錯哦
2025 年 6 月 27 日
Halil
Halil,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 27 日
KENTAROU
KENTAROU,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 27 日
Overall good experience and location and great price.