Muy buen hotel, con una decoración preciosa, personal muy atento y una vista maravillosa de las pirámides. Una azotea estupenda para tomar algo y comer.
Ricardo
Ricardo,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 23 日
The included airport transport is only for pick up. Not back to the airport.
The rooms were quiet. A/c and hot water worked. But wifi never worked.
The breakfast was not good and not worth a selling feature.
The location is good because it’s a 5 min walk to the Giza pyramids.
But the outside of the hotel looks and smells like a barn with camels, goats and horses running around.
Watch where you step!
Kevin
Kevin,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 17 日
Upon checking in I was informed my suite wasn’t ready because of electrical problems and that it would be ready the following day. This should’ve been my que to leave but I gave them the benefit of the doubt. Unfortunately it went downhill from there. The room we were given had a dirty shower stall. The shower also overflowed because the water would go down the drain slowly. We had to place several towels on the floor to catch the water. The towel rack came off the hinges by just removing a towel from the rack. I asked for an iron and I was told they didn't have iron but could have it sent to get ironed outside the hotel. The following day I was told I would not be getting the room I booked which was the pyramids view room and was the ONLY reason I came to this hotel. I wasn’t offered any compensation until hours later. When I returned from my tour I found my room was not cleaned and it was nearly 9pm. We also had to request clean towels and were given the towels meant to be placed on the floor when exiting the shower. Also the outside of the hotel has several camels and horse carriages and as soon as you step outside of the hotel you’re greeted by the strong smell of manure. The manager tried to “offer” me tours but I already had all of ny tours booked including transportation. He then offered to give me a refund for the difference in the rooms and got an attitude when I told him I would contact hotels.com to ask for a refund because he was trying to charge me extra fees.
Diana
Diana,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 13 日
,
Vasoulla
Vasoulla,3 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 13 日
Pros- The room was very clean.
Brilliant view.
Dinner was good.
Theyre helpful.
Cons- The balcony is shared so anyone can sit there or pass by your window. So you dont have your own balcony.
The wifi was awful.
The shower clogged or barely produced any water. The tap sometimes did not produce any water. The customer service was good overall. Breakfast was mediocre, remains of the previous nights dinner.
They dont clean the room.
They overcharge (taxi, tours)
Overall, i wouldnt stay here again.
Eric
Eric,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 18 日
Best view is real!!!
The view of this hotel is incredible!!! Manager helped us out when suitcase broke in middle of night & gave us free ride to get another bag. Best view in Cairo!
Austin
Austin,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 17 日
I was here last week. In front of the hotel smelled of Camel poop. Granted the location for the camel used for the camel rides parked their camel in front. But it smelled so so bad. The first day we got here there was a middle aged man and a guy in his early 20’s who greeted us behind the desk. They interrogated me and my girlfriend to find out if we booked all our excursions. Which we answered we did because we were prepared for the trip. They immediately their demeanor changed. And they seemed very upset. Infact… the younger guy in his 20’s never greeted or said hello to us again after he found out that we book our tours prior coming to Egypt. They had promised us through Expedia that the rides from the hotel to the airport was included…. He denied our ride goin going back to the airport when it was time to leave. He actually challenged us that they didn’t offer the service. And this free option is on this Expedia website. He seemed so annoyed where it was uncomfortable.The rest of the staff… weee actually very nice. All of the guys on the rooftop where our room was located was amazing very kind and sweet. The person responsible for cleaning the room did a great job, the complimentary breakfast was great. The room had an AMAZING VIEW of the pyramids. This is the only reason why i didn’t give them all low scores.
We didn’t get this service or treatment in Cairo or Luxor. The service there was absolutely amazing from beginning to end. There 2 nicewomen who worked in the lobby