This is a very nice boutique hotel located right at the main shopping district. Staff are very friendly and helpful, and they gave good restaurant recommendation. We have a room with a street view. It might be a little bit noisy for others but it's alright for us esp there is live music on the day & night time which we enjoye d(they end around 11pm, not hardly hear the music if you close the windows)
The only comment is the bathroom. It's clean and has everything but the water drains quite slowly. The shower floor is flat so the water can be easily spread over the whole bathroom and even outside the bathroom.
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2017 年 3 月 18 日
Good experience
Convenient and safe location
Good breakfast
Nice staff
Free mini bar in room
Carrie
Expedia 真實旅客評語
10/10 好極了
2016 年 11 月 16 日
Nice hotel
In the city centre and close to sightseeing spots. Helpful and polite staff
LMH
Expedia 真實旅客評語
2/10 不太好
2016 年 10 月 23 日
Terrible hotel
The worst ever. I drop my iPad Pro in the room, some staff took it and did not admit. It is the first time in my life in a 4-star hotel happened such ugly thing. Wish the someone do enjoy my iPad, oh, try harder in breaking the password, then we will see who you are.
Yi
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Great hotel!
The hotel was great.
The staff were very friendly and helpful.
The room was small. It was very clean and exceptionally quiet. The air conditioning was very good. The breakfast was outstanding.
Parking was an additional fee but was very easy. It was basically valet parking and convenient.
The location of the hotel was close to all the "sights".
I would highly recommend this hotel and will stay there again.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
great location, even greater staff
Great location, especially for luxury retail therapy. Staff were so helpful and provided clear instructions for things like parking. Thoroughly enjoyed my stay and will be adding this establishment to my list of Florence favorites.
Isabel
Isabel,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Superbe hôtel très bien situé
Emplacement extraordinaire dans la vieille ville. A 2 pas des monuments.
Personnel aux petits soins.
Petit déjeuner parfait
Climatisation appréciable durant notre séjour car les températures frôlant les 40 degrés
Renald
Renald,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
Giovanni
Giovanni,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
jorge
jorge,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
From the moment we arrived, I was impressed by the exceptional service and attention to detail. The staff was incredibly warm, professional, and eager to make my stay as comfortable as possible. Check-in was smooth and efficient, and I immediately felt welcomed.
My room was nice and I appreciated the quiet atmosphere. Housekeeping was consistent and attentive throughout my stay.
Location-wise, the hotel is ideally situated—close to city center and 10 min walk from Train station. Whether you’re visiting for business or pleasure, it’s the perfect balance of convenience and comfort. Truly exceeded my expectations.
I truly cannot say enough good things about my experience. This hotel goes above and beyond in every aspect. They provided us with great recommendations for restaurants and bars. I will absolutely return and highly recommend it to anyone looking for a top-tier stay.
Chimere
Chimere,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Great hotel, in a great location
3rd time staying here. Perfect location to walk to all the main tourist sites. It’s a boutique hotel filled with modern art. The welcome is lovely, the rooms are cool, comfortable and have everything you need. The top floor is where they serve a delicious buffet breakfast sitting out on the roof terrace, or you can pop up there anytime to get a coffee and a snack. Love the ambience and would happily return.
Matilda
Matilda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
We booked three rooms here and all I can say is this place was amazing!
It was centrally located within walking distance of all the sites you want to visit, plenty of shopping, and dining. The street itself is extremely clean and nice. There are actually horse draw carriages that stroll down the street from time to time which we could see or hear with our windows open from time to time. This added to the beauty of the area.
Our concierge Alessia greeted us with a smile and friendly demeanor which was very welcoming after a long day of travel. She helped us with any questions we had and went over all the property amenities with us in detail.
Each concierge at the property was very friendly and helpful during our stay!
The rooms were very clean which is one of the most important things I look for at a hotel, so we were all very happy about the cleanliness.
The breakfast was very good, and the staff was very accommodating. I would 100% stay here again.
Terrence
Terrence,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 5 日
Daniel
Daniel,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
JOSE
JOSE,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 28 日
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Stéphane
Stéphane,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 10 日
Lovely and stylish boutique hotel in a top location. The staff is young, motivated, and super friendly; the rooms are spacious and nicely furnished, beds comfortable. If your room goes to the street, count on some noise at night - Via Tornabuoni is much frequented and there are street musicians. However, the location is top, this is the nicest and most expensive shopping street in all of Florence, and the staff went above and beyond for us to feel comfortable.
Jeanette
Jeanette,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
warmly greeted by friendly reception. Spacious room and elevator. convenient location for shopping, dining, ponte vechio. professional and attentive staff. would love to return in my next visit
Candice
Candice,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
First time in Florence.
The staff was amazingly helpful. Our only regret is we could not stay longer.
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 8 日
Patrick
Patrick,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 3 日
I was very happy with my stay and has been recommending it to all my friends who has upcoming trip to Florence. All staff were pleasant especially the one who checked us in-didnt catch his name- went above and beyond our expectations. Having a convenient refreshing center during your trip is a great extra and the entire hotel is beautifully decorated by the artist who owns the place. Highly recommended.