2/10 不太好
2025 年 9 月 24 日
STEER CLEAR OF CHOICE HOTELS, MANY OTHER "CHOICES"
Steer clear of chice hotels, they do not care if you have a valid complaint and their staff knows it. No shampoo, denial of a first floor room because "they are for people who need them, like the handicapped". Denied 2 adjoining rooms because we reserved rooms with 2 queen beds on line and one of the adjoining rooms has a king bed...I offered to pay extra to have an adjoining room and was toild it could not be done. Never have this issue with any other hotel chain, such as when you check in early and they say "we dont have the bed configuration you reserved online, we can switch you if you accept a different bed layout", and it is never an issue. It's an issue here. Choice also refused to honor a refund request for a room reserved online FORTY FIVE minutes later! Go elsewhere!!!
Keith
Keith,1 晚家庭旅遊
Hotels.com 真實旅客評語