The apartment we stayed in was good. It was 2 bedroom apartment, spacious. Toilet side panel of tub was coming out which can be dangerous to kids. The carpets in bedrooms were not clean. The security at the ground floor was very helpful. There is tesco express just 2min walk. I would recommend this apartment
Mukesh
Hotels.com 真實旅客評語
2/10 不太好
2016年12月2日
Never again will I stay here
Chair and sofa broken although fixed next day. Carpets absolutely awful, marks everywhere. Shower terrible. No customer service. Chased 18 times to move a car they told me to park. Awful
Giles
Hotels.com 真實旅客評語
2/10 不太好
2016年9月22日
Most disappointing stay in London
Had to have cold showers all week, despite their engineer attending and saying the hot water was working. Did not get fixed during the time I was there and nobody could come and check whilst I was in.
The oven was broken and did not get fixed.
Stressful trying to check in to the hotel (could not get hold of the guy checking me in)
Had to park 15 minutes walk from apartment because I didn't book - not aware of this!
Broken bits of glass on the floor due to shower door being broken by cleaner.
Tried to get a refund for this stay as it was so stressful, but any refund has been refused. Never stayed at a hotel or apartment with such poor customer service, and hope I never do again. Avoid this place at all costs!
Damian
Hotels.com 真實旅客評語
2/10 不太好
2016年9月12日
Very poor management
We were extremely dyssatisfied for the very poor service for the hotel moreover there were lots of faults with hot shower, oven and locked balcony and surrounding construction zone. Not satisfied at all. Not recommended for family.