No check in time listed in booking, arrived at 11:30 am, was told room will be ready in half hour, that can leave luggage in reception and walk around neighborhood. Return an hour later, nobody in reception, luggage is unsupervised beside entrance. Eventually non English speaking cleaner comes to reception, I ask about room, she calls manager who says room not ready yet, without the slightest apology, another hour later I get keys to room.
Could not find in-room safe that is listed in amenities, politely ask manager where it is maybe in a cupboard I hadn't checked, response was that previous guests broke the safe and that if I didn't like it I should leave...
Room is below another and reception in a wooden floored building, so a lot of noise from ceiling/floorboards when people are in reception with luggage etc., children in other room. One night someone was literally hammering something 1:30 in the morning, went to reception to ask what was going on, reception unattended.
Room was serviced irregularly. Bathroom is extremely small with sink almost unusable, room condition is adequate but dated with broken furniture, kitchenette facilities were bare-minimum.
Manager is only one that can speak a bit of English, all other staff need to call him to resolve any questions, and his attitude is quite annoyed and arrogant.
Wi-fi was unreliable to the point of not usable.
Air-conditioner is good.
