We rented this house for many reasons. One was because it had a private outdoor pool with hot tub. Upon check in, we were asked if we wanted the hot tub and pool heated. Isn’t that the point of a hot tub? That was an extra $60 for every day of our stay. I paid for a late checkout for 1:00… $250 and we were locked out of our house at 10:00 am. The inside of our home was filthy. None of us would dare walk around without shoes on. There was also a huge clump of black hair in my parents bathroom on the floor like someone cleaned off their brush and left it there. The fuse box kept tripping the fuse that controlled the front door outside light as well as the hallway light so you couldn’t see the keypad to get in and couldn’t see once you finally could get in. You have a garage which is lovely but they do not give you the code to the keypad or a remote so you have to try and get in the dark front door and get in to open the garage from the inside. The blinds were broken at the patio doors and spots on the ceiling in the bathroom that were questionable. We complained upon checkout and were told the manager would be in later and the girl at the counter would tell her. We did get a credit for the late checkout but nothing else because we waited until the end of our 5 day stay to bring it all up. When in Disney, you are busy and didn’t have time to say anything because it was too late by the time we got back each day. Front desk said it is Expedia’s fault for not posting upcharges
Bridget
Bridget,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 17 日
I didn’t know that I had to buy a propane tank for the grill. I didn’t know I had to pay extra to use the spa for the heat $50 a day minimum two days
Sinti Lu
Sinti Lu,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 12 日
Tudo ótimo
Danilo
Danilo,11 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 5 日
Gemir Antonio
Gemir Antonio,11 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 19 日
Rafael
Rafael,7 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 15 日
Había un grupo grande haciendo fiestas todas las noches , nadie los callaba si llamabas a quejarte te decían que vienen todos los años , cuando uno también paga . También pagos por la limpieza de la casa 60 usd extra y dos días no la hicieron
Jose Manuel
Jose Manuel,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
I LOVE THIS PLACE
Guillermo
Guillermo,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
Everything
Gabriela
Gabriela,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
Jorge
Jorge,10 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Wonderful time as always
Kasheiba
Kasheiba,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Nafeesa
Nafeesa,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Staff is wonderful
Patricia Reyes
Patricia Reyes,14 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
I Love Encore Resort. This Was My Second Time Staying. We Somehow Manage To Stay In The Exact Same House. The Staff Is Very Polite & There To Help You. There Was A Few Hiccups With The House. But I Didnt Mind Because Yu Expect Wear & Tear From Other Guest. Maintenance Are Pretty Quick When You Call For Them. My Family Stayed In Two Seperate Houses This Year Because It Was A lot Of Us. But We Had Fun & It’s Always A Pleasure With Everything They Offer Here. As Well As It’s Not Far From A lot Of Attractions, Super Markets & Gas Station. I Will Always Come Back To This Resort
Chelsea
Chelsea,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Reggie
Reggie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Excellent séjour
Trop top ..!!!! De vrais vacances reposantes … la piscine , le jacuzzi la salle de jeux .. les enfants étaient ravis
Ingrid
Ingrid,10 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
We love the area and gated community and always felt safe and this was our 2nd visit. The house was a disaster. Cleanliness in and around pool was dirty. Pool filter was not working, Inside air hockey game was not safe, broken garburator, broken dishwasher, dining chair missing, issues with front desk management office phones not working. Double deposit on my credit card and they said my bank had to fix. The resort finally fixed the issue. I dealt with Erin and he was good to deal with. I spent half of my vacation waiting for workers to fix all the issues. This is a quick snap but there was more and it was all tracked in Expedia emails as Expedia always was dealing directly with the resort. Thank you Expedia. If someone wants to talk to me I can give a formal update. DI
Donato
Donato,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
KIMBERLY E.
KIMBERLY E.,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Awesome, really enjoyed the stay. Great water park and safe
Matthew
Matthew,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
We loved everything about this resort and intend on returning annually!
Kamau
Kamau,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 8 月 10 日
Marcella
Marcella,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
They have their own bar and restaurant on site with a mini mart. You get your own house with a pool if you choose the option and the property is high end.
Derek
Derek,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Guadalupe
Guadalupe,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Karen
Karen,21 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Overall the property was nice, but the house requires some upkeep. The blinds were broken, so there was not much privacy at night in the living room. I had to report to the office that some of the furniture and other items were broken. We had to request extra bedding and towels because not enough were provided for a party of 10. The shuttle service to theme parks was very misleading. It only leaves once per day at 7:30 AM and returns once per day at 7:00 PM. I am on vacation, and I don't want to leave my hotel at 7:00 AM. Despite all of the above, it was a nice property, and most of the staff were great!