Staff and cleanliness of hotel were fantastic. They make you feel like you're family, only thing I do not recommend are the extra experiences that are offered for an additional cost, not worth it in my opinion.
Amanda
Amanda,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
Everything was great, the only thing is that the servers were asking too much if needed anything, which it’s ok to a point. I understand that they try to give service to the guest but they should be looking out for a sign or something from guests and then come along. Besides that, the resort was amazing
GUIDO
GUIDO,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
Absolutely Awesome!
William
William,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Emil
Emil,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Debra
Debra,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月10日
Absolutely stunning! Food was good! The customer service is top norch.
Tiara
Tiara,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月9日
Ciera
Ciera,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月8日
Excellent experience, the staff is really amazing. Marcia, Angel, Brayan, Sandy, Ariel, Mosquito, and all the staff of Barracuda bar were just perfect. Also our concierge Johan was extremely supportive and available.
Mariangeli
Mariangeli,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月7日
Buena elección
El resort Secret Cap Cana es muy agradable, el servicio es excelente, la amabilidad de todo el personal es único.
La única queja y que marcó un punto débil es la comida de los restaurantes, no está acorde al resto. Hemos comido muy bien en el servicio de playa. No está acorde precio/servicio, desde mi punto de vista
Eduardo
Eduardo,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Excelente hotel.. excelente atenciones
Andres
Andres,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月2日
Really enjoyed our stay the staff was amazing. The food could’ve been a little better lots of choices, but my expectations were a little higher for the food.
Robin
Robin,4 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2024年10月1日
Beautiful property but more important than that was the service. I’ve stayed all over the world and have never experienced the level of service as this resort provided. From the preferred club checkin, butler service, spa services, bar service, pool servers, every restaurant, property maintenance team, entertainment team all the way to check out. it was more than a 5 star experience.
Already looking to return soon.
Cherita L
Cherita L,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月28日
The property was beautiful. We had a wonderful time, but our room had a funny odor, and almost smell like mold. Aesthetically the property is beautiful however I could see a lot of water damage to the room that have been painted over. For the price they charge, the property could use A little better upkeep for things like that.
Chanel
Chanel,6 晚浪漫之旅
Orbitz 真實旅客評語
8/10 非常好
2024年9月28日
Robin
Robin,4 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2024年9月27日
Excellent
ANTONIO
ANTONIO,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月27日
Staff is what it’s all about! They make you feel like royalty and family. I’m vegan so would love more vegan options and less soy based ones. Also, the night life is lacking there. They do offer shuttles out to clubs which is nice but I was solo and didn’t want to do that. Splurge on the Preferred if you can. I loved my personal butler. I stayed in the 6 building which is close to everything!
Cindia
Cindia,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月26日
Michael
Michael,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
I wanted to write a special thank you to Osvaldo and Danny I had an amazing time, also to the masseuse Amparo for giving us the best service we could ask for! the concierge was incredible always ready to answer all of our questions and be on the spot for me and my husband. I can’t wait to come back with the rest of my family and have another great experience!
Rosanny
Rosanny,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月24日
Mario Martinez
Mario Martinez,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月24日
The resort itself is really beautiful and it was pretty relaxing. The food is iffy. Not bad but definitely not great. The breakfast buffet stood out the most. Our concierge Gerardo was a complete gentleman and very attentive. He did anything we asked and that was great. However the rest of the staff was questionable, we were given a birthday cake in our room for my wife that we didn’t eat at 1st & were saving until the final night. It was out on the table. Maid service threw it out. We were told our luggage would be brought down for us a half hour before checkout on the final day, no one came I had to bring it down myself. At dinner/lunch all of the waiters/waitresses took forever and an hour to bring you a refill on drinks. The pool has no music at all unless the aerobics are going on, I know it’s apparently a chill resort but a little pool music is always more fun, nightlife is pretty weak. Just one hour long show a night then not much else beside a few randomly placed outdoor bars. There is ZERO organization regarding transportation after checkout. Do yourself a favor and lock in your ride back to the airport right away. We were initially to come downstairs at 10:00 for our shuttle. No one knew who said that to us when we got down there, they said ok just hang out here it’ll be along soon. It came at 11:05 and didn’t get going until 11:20. Very very frustrating and everyone else riding with us had the same issues. I think I’d try a diff resort if I were to go back to DR.
Daniel Joseph
Daniel Joseph,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月21日
Excelente!
Luiz Carlos
Luiz Carlos,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Luca
Luca,13 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
Overall, Secrets Cap Cana was excellent and exceeded my expectations.
Arianne
Arianne,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
We were 2 groups for a total of 5.. it was a great experience from day 1.. lots of activities, place so clean, delicious food and each member of the staff was excellent.. Planning to return with a bigger group.