The hotel was very clean and the staff was very friendly and helpful. The breakfast was very good.
Sarah
2 晚家庭旅遊
10/10
Yadira
2 晚旅行
10/10
I wouldn’t hesitate to stay again. The room was so cute a with high, exposed painted ceilings and wood and carpet flooring that made it homey.
Bret was very helpful, and told us about the Hop for free and easy transportation to local venues.
The breakfast items could have been replenished proactively, and the gel fireplace turned on since it was cold outside.
Deborah
1 晚家庭旅遊
10/10
My husband and i enjoyed our one night stay. The check in process was very simple and the front desk staff was helpful while we unloaded our car. The room was clean and spacious. We had a great view of the city and the Public Market. We were within walking distance to many things and overall had a great stay.
Karla
1 晚旅行
10/10
Hotel was nice. My booked room wasn’t ready when we arrived as we were checking in early but the front desk was very accommodating to find us a room that was ready. The street is busy at night. Great restaurants nearby walking distance and the breakfast options were great!
Kelly
2 晚商務旅行
6/10
Great location and wonderful historic building make this Homewood Suites unique. We always loved this hotel and have stayed here quite a bit. Unfortunately, lately, we have noticed the hotel upkeep and customer service is inconsistent, to the point of total frustration. Some examples:
- Breakfast: Coffee and hot water always cold, no one wiping counters or replenishing: one day- no fruit, next day- no peanut butter, cream cheese, or tea and still an hour to go before closing time. Staff annoyed when we knock on kitchen door and ask for missing items.
- Ask front desk for clean towels and trash pickup. Return to find not enough towels, soiled towels still on floor and no trash pickup. Ask cleaning staff working right outside our room for assistance and we’re told it’s not their assigned room!
真實旅客
4 晚旅行
10/10
Robert
2 晚旅行
10/10
carmen
1 晚旅行
6/10
Jennifer
1 晚旅行
10/10
Aaron
3 晚旅行
10/10
Nathan
3 晚旅行
2/10
maria
1 晚旅行
10/10
I love the property would recommend.
Danielle
1 晚旅行
10/10
Perfect stay no complaints
Diana
1 晚浪漫之旅
8/10
Over all it was a great hotel & location, it was clean, comfortable beds & pillows, good breakfast buffet. We would stay again.
We did have 2 complaints:
1- The front desk told me at Check in parking would be comped at Check out & they have us a map to the garage that even said on it that the front desk would give you voucher at Check out, at Check out they said that wasn't the case & we had to pay $75 for parking. This could've been an employee training issue but they should have comped it anyway since they supplied false information we could have gone to a cheaper garage.
2 - One of the elevators wasn't working properly it would stop mid floor during travel, jerk a bunch & then get stuck for minutes not at a floor & the doors wouldn't open. After the 2nd time we started using a different elevator. We told the front desk about this happening to us twice to 2 different employees (they acted as if they knew the jerking was a common issue) It should have been shut down & serviced, as this is a huge safety concern. No signage was ever posted.
alyssa
3 晚好友同遊
10/10
Great room, very stylish and unique!
真實旅客
3 晚旅行
8/10
Covered parking is across the street for $25/night. They do have an area at the front door for drop off and pick up. Room was really big and nice. Even though it's located on a relatively busy intersection it was really quiet. The bed and room temp were very comfortable. Breakfast was at the top end of free breakfasts.
Steven
3 晚浪漫之旅
10/10
What a great, cool old building. Easy walk to the Public Market, parking, etc. Will definitely be back!