We booked a terrace room for three nights. room is small, came with a shower one person can barely fit and no mini fridge. when compared to our friends staying in a similar terrace room and had decent space and fridge. When talked to teh front office we were told that our room had been having issues and they can only refund the resort fee.
Service is poor, shower drain didn't work and whole bathroom is flooding. phone didn't work. Overall i strongly discourage getting a terrace room. not worth the risk for that amount of fee.
Erdem
Erdem,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Mario
Mario,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
steve
steve,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Scott
Scott,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
suzanne
suzanne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Britta
Britta,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 7 日
Joe
Joe,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Myrna
Myrna,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 7 日
Joshua
Joshua,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Not worth it!
The lobby and look of the room was beautiful.
The bed was a Murphy bed and had the worst comfort. There was also a weird window into the shower. If someone needs the bathroom at night, the whole room lights up.
Construction on our floor was loud and active early in the AM. The $60 parking and $35 “resort” fee were also unavoidable.
Have stayed in a lot of hotels and travel weekly. The value for this hotel is not there.
Jeff
Jeff,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Great stay
We had a great stay but the hallways were noisy when we were trying to sleep in the morning
Tara
Tara,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 31 日
Andrew
Andrew,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
KELLY
KELLY,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Charming room & staff - pool & bed disappointing
Charming hotel, lots of details that are both beautiful and thoughtful. Front desk makes espresso drinks (at no cost) all day/anytime. Staff was lovely! Great location. Room was a bit run down, particularly the shower. Also, mattress was very uncomfortable — could not get out of the “hole” each morning. And, one of the reasons we chose this hotel was for the rooftop pool. Unfortunately the hotel sells a ton of day passes - the first day we literally could not even snag a chair it was so packed. Day two (Saturday) was such a scene (poolside bottle service), there was not even any room to stand in the pool. Wish there had been some sort of accommodation for hotel guests.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Amazing hotel and wonderful restaurants!
Michelle
Michelle,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Excellent in every way
Fantastic
gabrielle
gabrielle,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 11 日
Family Trip to Denver
The hotel is in a fantastic area. It's very safe and walkable to shopping, dining, and bike paths. My family of 4 was there for a soccer tournament at Dicks Sporting Goods Park and wanted to stay somewhere nicer which is how we chose this location and hotel. I originally booked the Clayton and then switched at the last minute to the Halcyon. They are very close to one another. The reviews for Halcyon seemed better and particularly the larger pool was appealing. The hotel was nice, but not as great as the reviews indicated. Overall, it was clean and the service was decent. The pool area felt tired, and the service by the pool was just okay. The pool tile looked like it hadn't been cleaned in years which was gross. The workout facility is just okay and could use some more equipment. The Clayton offers a full gym within the hotel which would have been nice to have. The front desk service was less than desirable. We asked for a room upgrade through the email they sent before arrival but were then told at check-in it wasn't available. I tried to upgrade several times and was promised it would happen and then each afternoon it was no longer available. i wanted to check-out at 1 instead of 12 and was told no because it was sold out. They just didn't seem overly competent or accommodating. That said,it's a fine hotel, just not the 9.2 it's rated.